Compare Freshdesk Messaging and Freshmarketer Comparison
Freshdesk Messaging Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging Find out more Try Freshdesk Messaging	Freshmarketer Send the right message at the right time to convert more leads with Freshmarketer Find out more Try Freshmarketer
Try Freshdesk Messaging	Try Freshmarketer

Freshdesk Messaging

Make chat easy for today's digital customers

Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging (formerly Freshchat).

Your customers have changed. So should your customer service.

Today's customers prefer a quick and effortless customer service experience. Freshdesk Messaging helps you deliver on these expectations through conversational messaging and AI-powered bots.

Provide instant solutions Deploy AI-powered chatbots using our low-code, easy-to-use bot builder to help customers resolve their questions fast - from information to transactional, regardless of the channel they're on.
Simplify how customers connect with you Support customers where they are - on modern conversational experiences like WhatsApp, Apple Business Chat, Facebook, LINE, on your website, and inside your mobile app. Simplify agent responses with a single inbox.
Be proactive and earn customer trust Anticipate when customers may need assistance and send messages to let them know that you're available and eager to offer support.

Freshmarketer

Simple and powerful marketing automation

Send the right message at the right time to convert more leads with Freshmarketer.

Drive more marketing pipeline with Freshmarketer

• For startups that want powerful email marketing combined with contact management.
• Delight customers with targeted campaigns and support them with educational content to build deeper relationships.
• Build customer relationships for life. Increase repeat purchases by aiding upsell and cross-sell.
• Build tailored campaigns and optimize them with real-time data for better engagement.
• Deliver personalized experiences at scale. Engage across channels with the right messaging at the right time.
• Get an end-to-end view of every customer, understand their activities, and segment them according to their interests.
• Understand customer intent. Build marketing campaigns that move the needle.
  Attract website visitors, start contextual conversations, gather behavior data, and turn your website into a lead generation machine.
• Send the right message at the right time to convert more leads with Freshmarketer.
• Personalize messages with simple and powerful marketing automation.

Help & Support

How does Freshworks CRM Marketing help me automate my campaigns?

Freshworks CRM Marketing helps you automate your campaigns by providing you with powerful automation tools to create automated campaigns that are triggered by customer actions or behaviors.

How does Freshworks CRM Marketing help me segment my customers?

Freshworks CRM Marketing helps you segment your customers by providing you with powerful segmentation tools to create targeted campaigns for specific customer segments.

How does Freshworks CRM Marketing help me track my campaigns?

Freshworks CRM Marketing helps you track your campaigns by providing you with detailed analytics and reporting tools to measure the success of your campaigns.

How does Freshworks CRM Marketing help me reach my customers?

Freshworks CRM Marketing helps you reach your customers by providing you with the tools to create, manage, and measure campaigns across multiple channels, including email, web, social, and more.

What features does Freshworks CRM Marketing offer?

Freshworks CRM Marketing offers a range of features, including email marketing, lead scoring, segmentation, automation, and more.

What is Freshworks CRM Marketing?

Freshworks CRM Marketing is a comprehensive marketing automation solution that helps you create, manage, and measure campaigns across multiple channels, including email, web, social, and more.

How can I measure the success of my campaigns?

Freshworks CRM Marketing provides you with powerful analytics tools to measure the success of your campaigns, including lead scoring, segmentation, and automation.

What types of campaigns can I create with Freshworks CRM Marketing?

You can create a variety of campaigns with Freshworks CRM Marketing, including email campaigns, social media campaigns, and web campaigns.

How does Freshworks CRM Marketing help me reach my customers?

Freshworks CRM Marketing helps you reach your customers by providing you with the tools to create, manage, and measure campaigns across multiple channels, including email, social media, and web.

What features does Freshworks CRM Marketing offer?

Freshworks CRM Marketing offers a range of features, including email marketing, lead scoring, segmentation, automation, and analytics.

What is Freshworks CRM Marketing?

Freshworks CRM Marketing is a comprehensive marketing automation solution that helps you create, manage, and measure campaigns across multiple channels, including email, social media, and web.