Compare Freshdesk Messaging and Immerss Comparison
Freshdesk Messaging Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging Find out more Try Freshdesk Messaging	Immerss See how digital clienteling and live shopping will improve your business on all fronts. Find out more Try Immerss
Try Freshdesk Messaging	Try Immerss

Freshdesk Messaging

Make chat easy for today's digital customers

Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging (formerly Freshchat).

Your customers have changed. So should your customer service.

Today's customers prefer a quick and effortless customer service experience. Freshdesk Messaging helps you deliver on these expectations through conversational messaging and AI-powered bots.

Provide instant solutions Deploy AI-powered chatbots using our low-code, easy-to-use bot builder to help customers resolve their questions fast - from information to transactional, regardless of the channel they're on.
Simplify how customers connect with you Support customers where they are - on modern conversational experiences like WhatsApp, Apple Business Chat, Facebook, LINE, on your website, and inside your mobile app. Simplify agent responses with a single inbox.
Be proactive and earn customer trust Anticipate when customers may need assistance and send messages to let them know that you're available and eager to offer support.

Immerss

See how digital clienteling and live shopping will improve your business on all fronts.

You’re in total control with events shown right on your website and all sales tracked. 
It’s like having your own branded QVC channel.

Take the leap into live shoppable events with Immerss and put your brand at the forefront of this booming sales channel.

Live stream, entertain, and interact with your customers to boost sales.

Restore the missing human element to ecommerce and guide your online shoppers all the way to checkout.

This virtual in-store experience will make a lasting impression on your customers while making a big impact on your bottom line.

Customers are likely to buy more if given helpful, timely advice. Immerss Clienteling enables retail associates to give customers the support they need to make purchases,   improving the customer experience and increasing brand loyalty.
Live stream, entertain, and interact with your customers to boost sales. Enable your viewers to add-to-cart and complete  the purchase without leaving the show.