Compare Freshdesk Messaging and LiveAgent Comparison
Freshdesk Messaging Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging Find out more Try Freshdesk Messaging	LiveAgent LiveAgent is a customer service software that helps businesses manage customer inquiries and provide better customer service. Find out more Try LiveAgent
Try Freshdesk Messaging	Try LiveAgent

Freshdesk Messaging

Make chat easy for today's digital customers

Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging (formerly Freshchat).

Your customers have changed. So should your customer service.

Today's customers prefer a quick and effortless customer service experience. Freshdesk Messaging helps you deliver on these expectations through conversational messaging and AI-powered bots.

Provide instant solutions Deploy AI-powered chatbots using our low-code, easy-to-use bot builder to help customers resolve their questions fast - from information to transactional, regardless of the channel they're on.
Simplify how customers connect with you Support customers where they are - on modern conversational experiences like WhatsApp, Apple Business Chat, Facebook, LINE, on your website, and inside your mobile app. Simplify agent responses with a single inbox.
Be proactive and earn customer trust Anticipate when customers may need assistance and send messages to let them know that you're available and eager to offer support.

LiveAgent

LiveAgent is a customer service software that helps businesses manage customer inquiries and provide better customer service. It is designed to help businesses streamline their customer service operations, reduce response times, and improve customer satisfaction.

It offers features such as ticketing, live chat, knowledge base, and customer feedback.

Who Should Use LiveAgent?

LiveAgent is ideal for businesses of all sizes that need to manage customer inquiries and provide better customer service. It is especially useful for businesses that need to manage multiple customer inquiries at once, as it allows them to quickly respond to customer inquiries and provide better customer service.

Key Benefits and Features

• Ticketing: LiveAgent allows businesses to quickly respond to customer inquiries and manage multiple customer inquiries at once.
• Live Chat: LiveAgent offers a live chat feature that allows customers to quickly get answers to their questions.
• Knowledge Base: LiveAgent provides a knowledge base that allows customers to quickly find answers to their questions.
• Customer Feedback: LiveAgent allows businesses to collect customer feedback and use it to improve their customer service.

How Does LiveAgent Compare to Its Competitors?

LiveAgent is a powerful customer service software that offers features such as ticketing, live chat, knowledge base, and customer feedback.

It is designed to help businesses streamline their customer service operations, reduce response times, and improve customer satisfaction. Compared to its competitors, LiveAgent is more affordable and offers more features.

Help & Support

What is ladesk?

Ladesk is a customer service platform that helps businesses manage customer inquiries and provide better customer service.

What features does ladesk offer?

Ladesk offers a range of features including ticketing, live chat, knowledge base, customer feedback, and more.

How does ladesk help businesses?

Ladesk helps businesses streamline customer service operations, improve customer satisfaction, and increase efficiency.

What type of customer inquiries can ladesk help with?

Ladesk can help with any type of customer inquiry, from simple questions to complex technical issues.

Does ladesk offer any integrations?

Yes, ladesk offers integrations with popular third-party services such as Slack, Zendesk, and Salesforce.

Does ladesk offer any support?

Yes, ladesk offers 24/7 customer support via email, phone, and live chat.