Compare Freshdesk Messaging and LiveAgent

Comparison

Freshdesk Messaging Logo

Freshdesk Messaging

Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging Find out more

LiveAgent

LiveAgent is a customer service software that helps businesses manage customer inquiries and provide better customer service. Find out more
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Why you should try now
  • Ladesk has helped businesses reduce their average response time by 50%.
  • Ladesk has helped over 10,000 businesses increase their customer satisfaction scores by an average of 20%.
  • Ladesk has saved businesses an average of 30% on their customer service costs.
What are the benefits?
  • Affordable Pricing
  • Easy Setup
  • Help Desk
  • Live Chat
Things to look out for
  • Costs
  • Integrations
  • Limitations
  • Support
Who is it for?
  • Managers and Leaders
  • Contact Centre Teams
  • Small Business Owners
  • Customer Service Representatives
  • Entrepreneurs
  • Freelancers
  • Marketing Professionals
  • Small Business Owners
  • Startup Founders
Features

Managers and Leaders

Freshdesk Messaging

Make chat easy for today's digital customers

Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging (formerly Freshchat).

Your customers have changed. So should your customer service.

Today's customers prefer a quick and effortless customer service experience. Freshdesk Messaging helps you deliver on these expectations through conversational messaging and AI-powered bots.


LiveAgent

LiveAgent is a customer service software that helps businesses manage customer inquiries and provide better customer service. It is designed to help businesses streamline their customer service operations, reduce response times, and improve customer satisfaction.

It offers features such as ticketing, live chat, knowledge base, and customer feedback.

Who Should Use LiveAgent?

LiveAgent is ideal for businesses of all sizes that need to manage customer inquiries and provide better customer service. It is especially useful for businesses that need to manage multiple customer inquiries at once, as it allows them to quickly respond to customer inquiries and provide better customer service.

Key Benefits and Features

How Does LiveAgent Compare to Its Competitors?

LiveAgent is a powerful customer service software that offers features such as ticketing, live chat, knowledge base, and customer feedback.

It is designed to help businesses streamline their customer service operations, reduce response times, and improve customer satisfaction. Compared to its competitors, LiveAgent is more affordable and offers more features.

Help & Support

What is ladesk?
Ladesk is a customer service platform that helps businesses manage customer inquiries and provide better customer service.
What features does ladesk offer?
Ladesk offers a range of features including ticketing, live chat, knowledge base, customer feedback, and more.
How does ladesk help businesses?
Ladesk helps businesses streamline customer service operations, improve customer satisfaction, and increase efficiency.
What type of customer inquiries can ladesk help with?
Ladesk can help with any type of customer inquiry, from simple questions to complex technical issues.
Does ladesk offer any integrations?
Yes, ladesk offers integrations with popular third-party services such as Slack, Zendesk, and Salesforce.
Does ladesk offer any support?
Yes, ladesk offers 24/7 customer support via email, phone, and live chat.

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