Compare Freshdesk Messaging and LiveChat Comparison
Freshdesk Messaging Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging Find out more Try Freshdesk Messaging	LiveChat LiveChat is a comprehensive customer service solution that helps businesses provide better customer service and support. It is a cloud-based customer service platform that enables businesses to communicate with customers in real-time via live chat, email, and social media. Find out more Try LiveChat
Try Freshdesk Messaging	Try LiveChat

Freshdesk Messaging

Make chat easy for today's digital customers

Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging (formerly Freshchat).

Your customers have changed. So should your customer service.

Today's customers prefer a quick and effortless customer service experience. Freshdesk Messaging helps you deliver on these expectations through conversational messaging and AI-powered bots.

Provide instant solutions Deploy AI-powered chatbots using our low-code, easy-to-use bot builder to help customers resolve their questions fast - from information to transactional, regardless of the channel they're on.
Simplify how customers connect with you Support customers where they are - on modern conversational experiences like WhatsApp, Apple Business Chat, Facebook, LINE, on your website, and inside your mobile app. Simplify agent responses with a single inbox.
Be proactive and earn customer trust Anticipate when customers may need assistance and send messages to let them know that you're available and eager to offer support.

LiveChat

LiveChat is a comprehensive customer service solution that helps businesses provide better customer service and support. It is a cloud-based customer service platform that enables businesses to communicate with customers in real-time via live chat, email, and social media.

LiveChat also provides a range of features such as automated chatbots, customer feedback surveys, and analytics. LiveChat is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

• Real-time customer service and support
• Automated chatbots
• Customer feedback surveys
• Analytics and reporting
• Integrations with other customer service tools

How Does LiveChat Compare to Its Competitors?

LiveChat is one of the leading customer service solutions on the market. It offers a comprehensive set of features and is suitable for businesses of all sizes. It is also more affordable than many of its competitors, making it a great choice for businesses on a budget.

LiveChat also offers a range of integrations with other customer service tools, making it easy to integrate with existing systems.

Help & Support

What is LiveChat?

LiveChat is a customer service software that helps businesses provide customer support and increase sales.

What features does LiveChat offer?

LiveChat offers a range of features, including live chat, ticketing, automation, reporting, and more.

How does LiveChat work?

LiveChat works by allowing customers to chat with customer service agents in real-time. Agents can respond to customer inquiries, provide support, and close sales.

What platforms does LiveChat support?

LiveChat supports a range of platforms, including web, mobile, and desktop.

Does LiveChat offer a free trial?

Yes, LiveChat offers a 14-day free trial with no credit card required.

Does LiveChat offer integrations?

Yes, LiveChat offers a range of integrations with popular third-party services, such as Salesforce, Zendesk, and more.

Does LiveChat offer customer support?

Yes, LiveChat offers 24/7 customer support via live chat, email, and phone.