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MessageBird is a cloud communications platform that enables businesses to communicate with customers via SMS, Chat, Voice and Video. It helps companies to reach customers quickly, reliably and securely, with features like automated messaging, two-way conversations and analytics. Find out more
Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging (formerly Freshchat).
Your customers have changed. So should your customer service.
Today's customers prefer a quick and effortless customer service experience. Freshdesk Messaging helps you deliver on these expectations through conversational messaging and AI-powered bots.
Provide instant solutions
Deploy AI-powered chatbots using our low-code, easy-to-use bot builder to help customers resolve their questions fast - from information to transactional, regardless of the channel they're on.
Simplify how customers connect with you
Support customers where they are - on modern conversational experiences like WhatsApp, Apple Business Chat, Facebook, LINE, on your website, and inside your mobile app. Simplify agent responses with a single inbox.
Be proactive and earn customer trust
Anticipate when customers may need assistance and send messages to let them know that you're available and eager to offer support.
MessageBird
MessageBird: A Comprehensive Overview
MessageBird is a cloud-based communication platform that enables businesses to communicate with customers through SMS, chat, voice, and video. It is designed to help businesses of all sizes to quickly and easily reach their customers, no matter where they are located. MessageBird is a great choice for businesses that need to send out large volumes of messages, as it offers a reliable and secure platform for doing so.
Who Should Use MessageBird?
MessageBird is ideal for businesses of all sizes that need to send out large volumes of messages to their customers. It is especially useful for businesses that need to reach customers in multiple countries, as MessageBird supports over 900 networks in more than 200 countries. Additionally, MessageBird is a great choice for businesses that need to send out messages quickly and securely.
Key Benefits and Features
Reliable and secure platform for sending out large volumes of messages
Supports over 900 networks in more than 200 countries
Integrates with popular CRM and eCommerce platforms
Real-time analytics and reporting
24/7 customer support
How Does MessageBird Compare to Its Competitors?
MessageBird stands out from its competitors due to its reliable and secure platform, its global reach, and its integration with popular CRM and eCommerce platforms. Additionally, MessageBird offers real-time analytics and reporting, as well as 24/7 customer support. This makes it a great choice for businesses that need to send out large volumes of messages quickly and securely.
Help & Support
What is MessageBird?
MessageBird is a cloud communications platform that enables businesses to communicate with their customers via SMS, Chat, Voice and Video.
What services does MessageBird offer?
MessageBird offers a range of cloud communication services, including SMS, Chat, Voice and Video.
What countries does MessageBird support?
MessageBird supports over 200 countries and territories worldwide.
What languages does MessageBird support?
MessageBird supports over 30 languages, including English, Spanish, French, German, Dutch, and more.
What type of customer support does MessageBird offer?
MessageBird offers 24/7 customer support via email, phone, and live chat.
Does MessageBird offer a free trial?
Yes, MessageBird offers a free trial for all of its services.
Does MessageBird offer an API?
Yes, MessageBird offers a REST API that allows developers to integrate its services into their applications.
Does MessageBird offer a mobile app?
Yes, MessageBird offers a mobile app for iOS and Android devices.
