Compare GetFeedback and Kampyle Comparison
GetFeedback The GetFeedback customer experience (CX) platform helps you understand why, so you can take action when it matters most. Find out more Try GetFeedback	Kampyle Kampyle is a customer feedback and analytics platform that helps businesses collect, analyze, and act on customer feedback. Find out more Try Kampyle
Try GetFeedback	Try Kampyle

GetFeedback

Get the agility needed to build better experiences across the customer journey.

• Easy to Use: GetFeedback is designed to be easy to use, with a simple drag-and-drop interface and intuitive design.
• Flexible: GetFeedback allows you to customize your surveys to fit your needs, with options for multiple question types, branching logic, and more.
• Integrations: GetFeedback integrates with popular CRM and marketing automation platforms, making it easy to collect and analyze customer feedback.
• Analytics: GetFeedback provides powerful analytics tools to help you understand customer feedback and make data-driven decisions.
• Security: GetFeedback is compliant with industry-standard security protocols, ensuring your data is safe and secure.

Launch in minutes, scale in days Access survey templates for NPS ®, CES, CSAT, Digital and Purchase Experience, and more Make it easy to give feedback anywhere, on any device with mobile-optimized, fully branded surveys Close the loop faster with real-time alerts and automatically push feedback into the tools you already use

Help & Support

Can I customize the look and feel of my surveys?

Yes, GetFeedback offers a range of customization options, including the ability to add your own branding, change the survey layout, and add custom CSS.

How can I distribute my surveys?

GetFeedback offers a range of distribution options, including email, social media, and web links. You can also embed surveys directly into your website or app.

Can I analyze survey results in real-time?

Yes, GetFeedback provides real-time analytics and reporting, allowing you to track survey responses and analyze the data as it comes in.

Is GetFeedback secure?

Yes, GetFeedback is fully compliant with industry-standard security protocols, including SSL encryption and SOC 2 Type II certification.

Does GetFeedback integrate with other tools?

Yes, GetFeedback integrates with a range of other tools, including Salesforce, Marketo, and Slack, to name a few.

What kind of support does GetFeedback offer?

GetFeedback offers a range of support options, including email support, live chat, and a comprehensive knowledge base.

What is GetFeedback?

GetFeedback is a cloud-based survey software designed to help businesses create and conduct surveys to gather feedback from customers and employees.

What types of surveys can I create with GetFeedback?

GetFeedback allows you to create a variety of surveys, including customer satisfaction surveys, employee engagement surveys, market research surveys, and more.

Kampyle

Kampyle is a customer feedback and analytics platform that helps businesses collect, analyze, and act on customer feedback. It provides a suite of tools to capture customer feedback, measure customer satisfaction, and identify areas of improvement.

Benefits of Kampyle

• Gather customer feedback quickly and easily
• Analyze customer feedback to identify areas of improvement
• Gain insights into customer behavior and preferences
• Improve customer experience and satisfaction
• Increase customer loyalty and retention
• Grow revenue and profits

Help & Support

What is Net Promoter Score (NPS)?

Net Promoter Score (NPS) is a customer loyalty metric that measures customer satisfaction and loyalty. It is based on a single question survey that asks customers to rate their likelihood to recommend a product or service to a friend or colleague on a scale of 0 to 10.

What are the benefits of using NPS?

NPS provides a simple and effective way to measure customer loyalty and satisfaction. It is a reliable metric that can be used to track customer sentiment over time and identify areas of improvement. Additionally, it can be used to identify customer segments and target them with tailored marketing campaigns.

How is NPS calculated?

NPS is calculated by subtracting the percentage of customers who rate their likelihood to recommend a product or service on a scale of 0 to 10 as a “Detractor” (0-6) from the percentage of customers who rate their likelihood to recommend a product or service as a “Promoter” (9-10).

What is the difference between NPS and customer satisfaction surveys?

NPS is a single question survey that measures customer loyalty and satisfaction. Customer satisfaction surveys are more comprehensive surveys that measure customer satisfaction across multiple dimensions. They typically include multiple questions and are used to gain a deeper understanding of customer sentiment.

How can I use Kampyle's NPS solution?

Kampyle's NPS solution allows you to easily create and send NPS surveys to your customers. You can customize the survey to fit your brand and track customer sentiment over time. Additionally, you can use the insights to identify customer segments and target them with tailored marketing campaigns.