Compare GetFeedback and Retently Comparison
GetFeedback The GetFeedback customer experience (CX) platform helps you understand why, so you can take action when it matters most. Find out more Try GetFeedback	Retently Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It helps businesses understand customer sentiment, identify trends, and improve customer experience. Find out more Try Retently
Try GetFeedback	Try Retently

GetFeedback

Get the agility needed to build better experiences across the customer journey.

• Easy to Use: GetFeedback is designed to be easy to use, with a simple drag-and-drop interface and intuitive design.
• Flexible: GetFeedback allows you to customize your surveys to fit your needs, with options for multiple question types, branching logic, and more.
• Integrations: GetFeedback integrates with popular CRM and marketing automation platforms, making it easy to collect and analyze customer feedback.
• Analytics: GetFeedback provides powerful analytics tools to help you understand customer feedback and make data-driven decisions.
• Security: GetFeedback is compliant with industry-standard security protocols, ensuring your data is safe and secure.

Launch in minutes, scale in days Access survey templates for NPS ®, CES, CSAT, Digital and Purchase Experience, and more Make it easy to give feedback anywhere, on any device with mobile-optimized, fully branded surveys Close the loop faster with real-time alerts and automatically push feedback into the tools you already use

Help & Support

Can I customize the look and feel of my surveys?

Yes, GetFeedback offers a range of customization options, including the ability to add your own branding, change the survey layout, and add custom CSS.

How can I distribute my surveys?

GetFeedback offers a range of distribution options, including email, social media, and web links. You can also embed surveys directly into your website or app.

Can I analyze survey results in real-time?

Yes, GetFeedback provides real-time analytics and reporting, allowing you to track survey responses and analyze the data as it comes in.

Is GetFeedback secure?

Yes, GetFeedback is fully compliant with industry-standard security protocols, including SSL encryption and SOC 2 Type II certification.

Does GetFeedback integrate with other tools?

Yes, GetFeedback integrates with a range of other tools, including Salesforce, Marketo, and Slack, to name a few.

What kind of support does GetFeedback offer?

GetFeedback offers a range of support options, including email support, live chat, and a comprehensive knowledge base.

What is GetFeedback?

GetFeedback is a cloud-based survey software designed to help businesses create and conduct surveys to gather feedback from customers and employees.

What types of surveys can I create with GetFeedback?

GetFeedback allows you to create a variety of surveys, including customer satisfaction surveys, employee engagement surveys, market research surveys, and more.

Retently

Retently: A Comprehensive Customer Feedback Platform

Retently is a comprehensive customer feedback platform that helps businesses collect, analyze, and act on customer feedback.

It enables businesses to gain insights into customer satisfaction, loyalty, and engagement, and to identify areas of improvement.

Retently is designed to be easy to use and to provide actionable insights that can be used to improve customer experience.

Who Should Use Retently?

Retently is designed for businesses of all sizes, from small businesses to large enterprises.

It is ideal for businesses that want to gain insights into customer satisfaction, loyalty, and engagement, and to identify areas of improvement.

Key Benefits and Features

• Easy to use: Retently is designed to be easy to use, with a simple user interface and intuitive navigation.
• Actionable insights: Retently provides actionable insights that can be used to improve customer experience.
• Integrations: Retently integrates with popular customer service and CRM platforms, such as Salesforce, Zendesk, and Intercom.
• Analytics: Retently provides powerful analytics tools to help businesses gain insights into customer satisfaction, loyalty, and engagement.

How Does Retently Compare to Its Competitors?

Retently is a comprehensive customer feedback platform that stands out from its competitors due to its ease of use, actionable insights, and powerful analytics tools.

It is designed to be easy to use and to provide actionable insights that can be used to improve customer experience.

Additionally, Retently integrates with popular customer service and CRM platforms, such as Salesforce, Zendesk, and Intercom.

Help & Support

What is Retently?

Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback.

What features does Retently offer?

Retently offers a range of features, including customer feedback surveys, sentiment analysis, customer segmentation, and more.

What is Retently?

Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback.

How does Retently help businesses?

Retently helps businesses collect customer feedback, analyze it, and act on it to improve customer experience and increase customer loyalty.

What features does Retently offer?

Retently offers a range of features, including customer feedback surveys, sentiment analysis, customer segmentation, and more.

What types of surveys does Retently offer?

Retently offers a range of survey types, including NPS, CSAT, CES, and custom surveys.

How does Retently help businesses?

Retently helps businesses collect customer feedback, analyze it, and act on it to improve customer experience and increase customer loyalty.

Does Retently offer integrations with other platforms?

Yes, Retently offers integrations with a range of platforms, including Salesforce, Zendesk, Intercom, and more.

What types of surveys does Retently offer?

Retently offers a range of survey types, including NPS, CSAT, CES, and custom surveys.

Does Retently offer customer support?

Yes, Retently offers customer support via email and live chat.

Does Retently offer integrations with other platforms?

Yes, Retently offers integrations with a range of platforms, including Salesforce, Zendesk, Intercom, and more.

Does Retently offer customer support?

Yes, Retently offers customer support via email and live chat.