Compare Hightail and Kustomer

Comparison

Hightail

Simple and secure file sharing with Hightail. Send large files, preview visual assets, collect precise feedback and keep creative projects moving in one easy and secure cloud-based software. Try Hightail for free. Find out more
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Kustomer

With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations. Find out more
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Why you should consider it
  • HighTail has over 50 million registered users worldwide
  • HighTail's customers include 98% of the Fortune 500 companies
  • HighTail's enterprise plan offers unlimited storage and file sizes up to 100GB
  • Kustomer has been awarded the 2019 Gartner Peer Insights Customers' Choice for CRM Customer Service and Support
  • Kustomer has been featured in publications such as Forbes, TechCrunch, and The Wall Street Journal
  • Kustomer has been used by over 500 companies, including Fortune 500 companies
What are the benefits?
  • Custom branding options
  • Easy file sharing
  • Large file transfer
  • Secure file storage
  • Easy Setup
  • Integrated CRM
  • Real-Time Support
  • Robust Analytics
Things to look out for
  • File size limit
  • Limited free plan
  • No Mobile App
  • No version control
  • Costs
  • Integrations
  • Security
  • Support
Who is it for?
  • Business Analysts
  • Managers and Leaders
  • Business Process Managers
  • Business Professionals
  • Small Business Owners
  • Customer Service Representatives
  • Data Analysts
  • Marketing Professionals
  • Product Managers
  • Sales Professionals
  • Small Business Owners
Features

Business Analysts

Hightail

Secure File Sharing and Collaboration

HighTail is a secure file sharing and collaboration platform that enables users to easily share and collaborate on large files. It is designed to be secure, reliable, and easy to use. It is ideal for businesses, teams, and individuals who need to securely share and collaborate on large files.

Key Benefits and Features

Who Should Use HighTail?

HighTail is ideal for businesses, teams, and individuals who need to securely share and collaborate on large files. It is also great for those who need to securely store and access files from anywhere.

How Does HighTail Compare to Its Competitors?

HighTail is a secure and reliable file sharing and collaboration platform that is easy to use and integrates with popular cloud storage services. It offers unlimited storage, real-time collaboration, and advanced security features. It is more secure and reliable than many of its competitors, making it an ideal choice for businesses, teams, and individuals who need to securely share and collaborate on large files.

Help & Support

What is Hightail?
Hightail is a cloud-based file sharing and collaboration platform that helps teams securely store, share, and collaborate on files.
What types of files can I upload to Hightail?
Hightail supports most file types, including images, videos, documents, and more.
How secure is Hightail?
Hightail is designed with security in mind. All files are encrypted in transit and at rest, and access is controlled with user authentication and permissions.
How do I share files with Hightail?
You can share files with Hightail by creating a Space and inviting collaborators. You can also share files directly with a link or via email.
Can I access Hightail on my mobile device?
Yes, Hightail has mobile apps for iOS and Android devices, so you can access your files and collaborate on the go.
Does Hightail offer customer support?
Yes, Hightail offers customer support via email and phone.

Kustomer

Kustomer is a comprehensive customer service platform that helps businesses provide better customer service and support. It offers a range of features and tools to help businesses manage customer interactions, automate customer service processes, and provide a better customer experience.

Kustomer is designed to be easy to use and integrate with existing customer service systems. It is suitable for businesses of all sizes, from small businesses to large enterprises.

Key Benefits and Features

Who Should Use Kustomer?

Kustomer is suitable for businesses of all sizes, from small businesses to large enterprises. It is particularly useful for businesses that need to manage customer interactions, automate customer service processes, and provide a better customer experience.

How Does Kustomer Compare to Its Competitors?

Kustomer is a comprehensive customer service platform that offers a range of features and tools to help businesses manage customer interactions, automate customer service processes, and provide a better customer experience. It is easy to use and integrates with existing customer service systems.

Compared to its competitors, Kustomer offers a more comprehensive set of features and tools, making it a great choice for businesses looking for a comprehensive customer service platform.

Help & Support

What is Kustomer?
Kustomer is a customer service platform that helps businesses provide better customer service experiences.
What features does Kustomer offer?
Kustomer offers a range of features, including customer profiles, automated workflows, customer segmentation, and more.
How does Kustomer help businesses?
Kustomer helps businesses provide better customer service experiences by streamlining customer service processes, automating workflows, and providing customer insights.
What platforms does Kustomer support?
Kustomer supports a range of platforms, including web, mobile, and social media.
Does Kustomer offer integrations?
Yes, Kustomer offers a range of integrations with other customer service and business tools.
Does Kustomer offer customer support?
Yes, Kustomer offers customer support via email, phone, and live chat.

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