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Compare InMoment and Retently

Comparison

InMoment Logo

InMoment

InMoment's Experience Improvement (XI) approach goes beyond traditional customer experience (CX) management and combines data, technology & industry expertise. Find out more
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Retently

Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It helps businesses understand customer sentiment, identify trends, and improve customer experience. Find out more
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Why you should get it now
  • 2000+ leading brands
  • More than 17 years as a pioneer in improving experiences
  • Supporting 8 of the 10 leading banks
What are the benefits?
  • Detailed Reports
  • Easy Setup
  • Real-Time Data
Things to look out for
  • Costs
  • Data Security
  • Integrations
  • Support
Who is it for?
  • Account Managers
  • Administrative Managers
  • Branch Managers
  • Brand Managers
  • Managers and Leaders
  • Contact Centre Teams
  • Customer Service Managers
  • Marketing Agencies
  • Marketing Managers
  • Office Managers
  • Operations Managers
  • Product Managers
  • Property Managers
  • Real Estate Agencies
  • Sales and Marketing Teams
  • Sales Managers
  • Business Analysts
  • Customer Service Representatives
  • Data Scientists
  • Marketing Professionals
  • Product Managers
  • UX Designers
Features

Account Managers

InMoment

Built for a Purpose

Businesses know they need to compete on experience, and yet, most are not moving the needle. Customer scores go up, but revenue goes down. Why? The use of old, tired techniques like feedback collection and monitoring applications can focus your attention on the wrong things.

Retently

Retently: A Comprehensive Customer Feedback Platform


Retently is a comprehensive customer feedback platform that helps businesses collect, analyze, and act on customer feedback.

It enables businesses to gain insights into customer satisfaction, loyalty, and engagement, and to identify areas of improvement.

Retently is designed to be easy to use and to provide actionable insights that can be used to improve customer experience.

Who Should Use Retently?


Retently is designed for businesses of all sizes, from small businesses to large enterprises.

It is ideal for businesses that want to gain insights into customer satisfaction, loyalty, and engagement, and to identify areas of improvement.

Key Benefits and Features

How Does Retently Compare to Its Competitors?


Retently is a comprehensive customer feedback platform that stands out from its competitors due to its ease of use, actionable insights, and powerful analytics tools.

It is designed to be easy to use and to provide actionable insights that can be used to improve customer experience.

Additionally, Retently integrates with popular customer service and CRM platforms, such as Salesforce, Zendesk, and Intercom.

Help & Support

What is Retently?
Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback.
What features does Retently offer?
Retently offers a range of features, including customer feedback surveys, sentiment analysis, customer segmentation, and more.
What is Retently?
Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback.
How does Retently help businesses?
Retently helps businesses collect customer feedback, analyze it, and act on it to improve customer experience and increase customer loyalty.
What features does Retently offer?
Retently offers a range of features, including customer feedback surveys, sentiment analysis, customer segmentation, and more.
What types of surveys does Retently offer?
Retently offers a range of survey types, including NPS, CSAT, CES, and custom surveys.
How does Retently help businesses?
Retently helps businesses collect customer feedback, analyze it, and act on it to improve customer experience and increase customer loyalty.
Does Retently offer integrations with other platforms?
Yes, Retently offers integrations with a range of platforms, including Salesforce, Zendesk, Intercom, and more.
What types of surveys does Retently offer?
Retently offers a range of survey types, including NPS, CSAT, CES, and custom surveys.
Does Retently offer customer support?
Yes, Retently offers customer support via email and live chat.
Does Retently offer integrations with other platforms?
Yes, Retently offers integrations with a range of platforms, including Salesforce, Zendesk, Intercom, and more.
Does Retently offer customer support?
Yes, Retently offers customer support via email and live chat.
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