Kampyle

Kampyle is a customer feedback and analytics platform that helps businesses collect, analyze, and act on customer feedback. It provides a suite of tools to capture customer feedback, measure customer satisfaction, and identify areas of improvement.

Benefits of Kampyle

• Gather customer feedback quickly and easily
• Analyze customer feedback to identify areas of improvement
• Gain insights into customer behavior and preferences
• Improve customer experience and satisfaction
• Increase customer loyalty and retention
• Grow revenue and profits

Help & Support

What is Net Promoter Score (NPS)?

Net Promoter Score (NPS) is a customer loyalty metric that measures customer satisfaction and loyalty. It is based on a single question survey that asks customers to rate their likelihood to recommend a product or service to a friend or colleague on a scale of 0 to 10.

What are the benefits of using NPS?

NPS provides a simple and effective way to measure customer loyalty and satisfaction. It is a reliable metric that can be used to track customer sentiment over time and identify areas of improvement. Additionally, it can be used to identify customer segments and target them with tailored marketing campaigns.

How is NPS calculated?

NPS is calculated by subtracting the percentage of customers who rate their likelihood to recommend a product or service on a scale of 0 to 10 as a “Detractor” (0-6) from the percentage of customers who rate their likelihood to recommend a product or service as a “Promoter” (9-10).

What is the difference between NPS and customer satisfaction surveys?

NPS is a single question survey that measures customer loyalty and satisfaction. Customer satisfaction surveys are more comprehensive surveys that measure customer satisfaction across multiple dimensions. They typically include multiple questions and are used to gain a deeper understanding of customer sentiment.

How can I use Kampyle's NPS solution?

Kampyle's NPS solution allows you to easily create and send NPS surveys to your customers. You can customize the survey to fit your brand and track customer sentiment over time. Additionally, you can use the insights to identify customer segments and target them with tailored marketing campaigns.

Stamped

Help & Support

What are the benefits of using Stamped.io?

Using Stamped.io can help businesses improve their online reputation, increase customer trust and loyalty, and drive more sales. It also provides valuable insights into customer feedback and behavior.

What types of businesses can use Stamped.io?

Stamped.io is suitable for businesses of all sizes and industries, including e-commerce, retail, hospitality, and more.

What features does Stamped.io offer?

Stamped.io offers a range of features, including review collection and display, social proof widgets, email marketing, loyalty programs, and more.

Is Stamped.io easy to use?

Yes, Stamped.io is designed to be user-friendly and easy to use, with a simple setup process and intuitive interface.

Does Stamped.io integrate with other platforms?

Yes, Stamped.io integrates with a variety of e-commerce platforms, including Shopify, WooCommerce, Magento, and more.

Can I customize the look and feel of Stamped.io widgets?

Yes, Stamped.io provides customization options for its widgets, allowing businesses to match their branding and style.

Does Stamped.io offer customer support?

Yes, Stamped.io offers customer support via email, live chat, and phone, as well as a knowledge base and help center.

What is Stamped.io?

Stamped.io is a platform that helps businesses collect and display customer reviews, ratings, and feedback. It also offers marketing tools to help businesses grow and engage with their customers.