| Why you should consider it |
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| - TeamSupport's Customers Have Experienced a 20% Increase in Customer Satisfaction
- TeamSupport's Customers Have Experienced a 30% Reduction in Support Costs
- TeamSupport's Customers Have Seen a 25% Increase in First Contact Resolution
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| What are the benefits? |
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- Detailed Reports
- Easy Setup
- Real-Time Data
| - Customizable Interface
- Easy Setup
- Integrated Analytics
- Real-Time Support
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| Things to look out for |
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- Costs
- Data Security
- Integrations
- Support
| - Costs
- Integrations
- Security
- Support
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| Who is it for? |
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- Business Analysts
- Customer Service Representatives
- Data Scientists
- Marketing Professionals
- Product Managers
- UX Designers
| - Customer Service Representatives
- Help Desk Technicians
- Product Managers
- Quality Assurance Engineers
- Software Developers
- Technical Support Specialists
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Retently
Retently: A Comprehensive Customer Feedback Platform
Retently is a comprehensive customer feedback platform that helps businesses collect, analyze, and act on customer feedback.
It enables businesses to gain insights into customer satisfaction, loyalty, and engagement, and to identify areas of improvement.
Retently is designed to be easy to use and to provide actionable insights that can be used to improve customer experience.
Who Should Use Retently?
Retently is designed for businesses of all sizes, from small businesses to large enterprises.
It is ideal for businesses that want to gain insights into customer satisfaction, loyalty, and engagement, and to identify areas of improvement.
Key Benefits and Features
- Easy to use: Retently is designed to be easy to use, with a simple user interface and intuitive navigation.
- Actionable insights: Retently provides actionable insights that can be used to improve customer experience.
- Integrations: Retently integrates with popular customer service and CRM platforms, such as Salesforce, Zendesk, and Intercom.
- Analytics: Retently provides powerful analytics tools to help businesses gain insights into customer satisfaction, loyalty, and engagement.
How Does Retently Compare to Its Competitors?
Retently is a comprehensive customer feedback platform that stands out from its competitors due to its ease of use, actionable insights, and powerful analytics tools.
It is designed to be easy to use and to provide actionable insights that can be used to improve customer experience.
Additionally, Retently integrates with popular customer service and CRM platforms, such as Salesforce, Zendesk, and Intercom.
Help & Support
What is Retently?
Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback.
Does Retently offer integrations with other platforms?
Yes, Retently offers integrations with a range of platforms, including Salesforce, Zendesk, Intercom, and more.
Does Retently offer customer support?
Yes, Retently offers customer support via email and live chat.
What types of surveys does Retently offer?
Retently offers a range of survey types, including NPS, CSAT, CES, and custom surveys.
Does Retently offer integrations with other platforms?
Yes, Retently offers integrations with a range of platforms, including Salesforce, Zendesk, Intercom, and more.
How does Retently help businesses?
Retently helps businesses collect customer feedback, analyze it, and act on it to improve customer experience and increase customer loyalty.
What types of surveys does Retently offer?
Retently offers a range of survey types, including NPS, CSAT, CES, and custom surveys.
What features does Retently offer?
Retently offers a range of features, including customer feedback surveys, sentiment analysis, customer segmentation, and more.
How does Retently help businesses?
Retently helps businesses collect customer feedback, analyze it, and act on it to improve customer experience and increase customer loyalty.
What is Retently?
Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback.
What features does Retently offer?
Retently offers a range of features, including customer feedback surveys, sentiment analysis, customer segmentation, and more.
Does Retently offer customer support?
Yes, Retently offers customer support via email and live chat.
TeamSupport
TeamSupport is a comprehensive customer support software designed to help businesses manage customer service inquiries and issues.
It provides a range of features and tools to help businesses streamline their customer service operations, including ticketing, knowledge base, customer feedback, and analytics.
It is suitable for businesses of all sizes, from small businesses to large enterprises.
Key Benefits and Features
- Ticketing system to manage customer inquiries and issues
- Knowledge base to store and share customer service information
- Customer feedback system to collect customer feedback
- Analytics to track customer service performance
- Integrations with popular third-party applications
Who Should Use TeamSupport?
TeamSupport is suitable for businesses of all sizes, from small businesses to large enterprises. It is particularly useful for businesses that need to manage a large volume of customer inquiries and issues.
How Does TeamSupport Compare to Its Competitors?
TeamSupport is one of the most comprehensive customer support software solutions on the market. It offers a range of features and tools to help businesses streamline their customer service operations.
It is also highly customizable and can be tailored to meet the specific needs of any business. In comparison to its competitors, TeamSupport is more affordable and offers more features and tools.
Help & Support
What is TeamSupport?
TeamSupport is a customer support software designed to help teams collaborate and provide better customer service.
What features does TeamSupport offer?
TeamSupport offers a range of features including ticketing, customer service automation, customer feedback, knowledge base, and more.
How does TeamSupport help teams collaborate?
TeamSupport helps teams collaborate by providing a centralized platform for customer service, allowing teams to easily share information and work together to provide better customer service.
What type of customer service automation does TeamSupport offer?
TeamSupport offers a range of customer service automation features including automated ticket routing, automated ticket assignment, and automated customer feedback.
Does TeamSupport offer a mobile app?
Yes, TeamSupport offers a mobile app for iOS and Android devices, allowing users to access their customer service data on the go.
Does TeamSupport offer a free trial?
Yes, TeamSupport offers a free 14-day trial, allowing users to test out the software before committing to a subscription.