Our list of the 2 best Custom Roles – 2025

To make it easier, we’ve grouped these into categories with the most popular first.

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.

Custom Roles for Small Business Owners

  1. Freshworks

    Intuitive and easy to use software, which helps your staff build and create lasting relationships with customers for life.
  2. Freshdesk

    Explore why Freshdesk Omnichannel Suite is the most complete support solution with the fastest time-to-value.
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