Business Process Mapping

Business Process Design

Business Process Design: A Guide

Business process design is the process of creating a workflow that outlines the steps and tasks necessary to complete a business process.

It is a key part of business process mapping, which is the process of visualizing and documenting the steps of a business process.

This guide will provide an overview of business process design, including how to get started, best practices, and examples.

Getting Started

The first step in business process design is to identify the process you want to design.

This could be a process that already exists, or a new process you want to create.

Once you have identified the process, you will need to gather information about it.

This includes understanding the goals of the process, the people involved, the resources needed, and any other relevant information.

This will help you create a comprehensive design that meets the needs of the process.

How To

Once you have gathered the necessary information, you can begin designing the process.

Start by creating a flowchart that outlines the steps of the process.

This will help you visualize the process and identify any potential issues.

Once you have a flowchart, you can start adding details to each step.

This includes assigning tasks, setting deadlines, and defining any necessary resources.

You should also consider any potential risks and how to mitigate them.

Best Practices

  • Involve stakeholders in the design process to ensure the process meets their needs.
  • Test the process to identify any potential issues before implementing it.
  • Document the process to ensure everyone involved understands it.
  • Monitor the process to identify any areas for improvement.
  • Regularly review the process to ensure it is still meeting the needs of the business.


Here are some examples of business process designs:

  • Lucidchart — Lucidchart is the intelligent diagramming application that brings teams together to make better decisions and build the future.
  • DocuWare Cloud — DocuWare Cloud is a cloud-based document management system that helps businesses securely store, manage, and share documents. It offers features such as automated workflows, document capture, and mobile access, allowing users to access documents from anywhere.
  • TIBCO ActiveMatrix BPM — Tibco ActiveMatrix BPM enables organisations to automate and optimise their business processes.
  • Smartsheet — Smartsheet enables teams to manage projects, automate processes & scale programs in one powerful platform.
  • OrderWise — OrderWise is an all-in-one business management software that helps companies streamline operations, increase efficiency, and improve customer service. It offers features such as inventory management, order processing, CRM, eCommerce, and more.
  • Adeptia — Use Adeptia‚Äôs self-service integration solution to onboard faster, from months to minutes (80%), and provide delightful customer experiences.
  • Appian — Appian is a comprehensive business process management (BPM) platform that helps organizations automate and optimize their processes.
  • Icertis — Go beyond contract lifecycle management with Icertis Contract Intelligence
  • M-Files — M-Files offers an innovative metadata-driven document management platform. M-Files gives midsize and enterprise businesses a leading edge.
  • IBM BPM — IBM Business Process Management (BPM) is a suite of software tools designed to help organizations automate and optimize their business processes.
  • Workbooks — Our powerful CRM platform is personalised and fine-tuned by our own experts precisely to your business goals. That way it lets you do…
  • Alfresco — Alfresco Platform is an open, modern and secure system that intelligently activates process and content to accelerate the flow of business.
  • Oracle BPM Suite — Oracle Business Process Management (BPM) is a comprehensive suite of software tools designed to help organizations automate and manage their business processes.
  • K2 Process Automation — K2 provides process automation solutions to help businesses streamline their operations. Automate manual processes, reduce errors, and increase efficiency with K2’s easy-to-use tools. Get more done with less effort and time.
  • OpenText — OpenText offers cloud-native solutions in an integrated and flexible Information Management platform to enable intelligent, connected and secure organizations.
  • Pega BPM — Pega BPM is designed to help organisations automate and optimise their business processes, enabling them to improve efficiency.
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