AskNicely

Who is AskNicely for?

Account Managers
Branch Managers
Brand Managers
Managers and Leaders
Contact Centre Teams
Customer Service Managers
Hotel Managers
Management Consultants
Marketing Agencies
Marketing Managers
Office Managers
Operations Managers
Product Managers
Project Managers
Property Managers
Sales and Marketing Teams
Sales Managers
Leisure, Travel & Tourism Industry

Why you should find out more

Join thousands of companies who use AskNicely to win on customer experience
Over 96% of AskNicely customers recommend AskNicely

What are the benefits of AskNicely?

Simple to integrate with a custom domain and email address
Very easy to whitelabel emails based on brand or product

Things to consider

Limited customization options
May not integrate with all CRMs
Pricing can be high
Requires some setup time

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Connect real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) framework.

Start conversations, not interrogations

Automatically collect customer feedback directly after they receive service with customizable surveys that customers love.

Super flexible, always nice

Get feedback via email, SMS, or web for industry-leading response rates. Track any customer experience metric including NPS, 5-Star, CSAT or Customer Effort Score.

Share feedback where your teams will see it

Publish customer feedback in real-time to the right screen for each role including TV, mobile app, Powerpoint and Slack plus integrations with 40+ CRM platforms including Salesforce.

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Help & Support

Is AskNicely easy to use?: Yes, AskNicely is designed to be user-friendly and easy to set up and use.
How much does AskNicely cost?: We cannot provide pricing information as per the instructions given.
What is AskNicely?: AskNicely is a customer feedback and survey platform that helps businesses to measure customer satisfaction and improve customer experience.
What features does AskNicely offer?: AskNicely offers features such as NPS surveys, real-time feedback, automated workflows, reporting and analytics, integrations with other tools, and more.
How does AskNicely help businesses improve customer experience?: AskNicely helps businesses to identify areas where they need to improve, track customer satisfaction over time, and take action to address customer issues and feedback.
What types of businesses use AskNicely?: AskNicely is used by businesses of all sizes across various industries, including retail, hospitality, healthcare, finance, and more.
What is NPS?: NPS stands for Net Promoter Score, which is a customer loyalty metric that measures the likelihood of customers to recommend a business to others.
Can AskNicely integrate with other tools?: Yes, AskNicely offers integrations with various tools such as Salesforce, HubSpot, Slack, Zapier, and more.