A management tool used to measure customer loyalty and satisfaction. Helps businesses improve customer experience and drive sales growth.

To make it easier, we’ve grouped these into categories with the most popular first.

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.

Net Promoter Score (NPS) for Small Business Owners

Medallia
A Net Promoter Score (NPS) represents the Voice of the Customer by measuring customer loyalty to a product or service and if they would recommend it.
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Kampyle
Kampyle is a customer feedback and analytics platform that helps businesses collect, analyze, and act on customer feedback.
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UserVoice
B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently.
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Qualtrics
Qualtrics is a powerful survey and research platform that enables users to create, distribute, and analyze surveys.
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Confirmit
Confirmit is a market research and customer experience management software platform.
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Feedier
Feedier is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It provides customizable surveys, automated insights, and actionable reports to help businesses understand their customers better.
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Net Promoter Score (NPS) for Marketing Professionals

Retently
Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It helps businesses understand customer sentiment, identify trends, and improve customer experience.
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Wootric
Wootric helps companies measure and improve customer experience. It provides customer feedback surveys, NPS scores, and analytics to help businesses understand customer sentiment and take action to improve customer loyalty.
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InMoment
InMoment's Experience Improvement (XI) approach goes beyond traditional customer experience (CX) management and combines data, technology & industry expertise.
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SurveyMonkey
Use SurveyMonkey to drive your business forward by using a free online survey tool to capture the voices and opinions of the people who matter most to you.
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Delighted
The fastest and easiest way to gather actionable customer, product, and employee feedback
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AskNicely
AskNicely provides a platform for service businesses to empower their frontline teams, make every customer experience awesome, and accelerate growth.
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GetFeedback
The GetFeedback customer experience (CX) platform helps you understand why, so you can take action when it matters most.
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NICE Satmetrix
With NICE Satmetrix holistic VOC solution drive dynamic omnichannel experiences with the most complete and unified platform on the market.
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