Customer Satisfaction (CSAT)

CSAT measures how satisfied customers are with a company's products or services. It is a key metric for businesses to improve customer retention and loyalty.


The fastest and easiest way to gather actionable customer, product, and employee feedback




Use SurveyMonkey to drive your business forward by using a free online survey tool to capture the voices and opinions of the people who matter most to you.

NICE Satmetrix

With NICE Satmetrix holistic VOC solution drive dynamic omnichannel experiences with the most complete and unified platform on the market.


Qualtrics is a powerful survey and research platform that enables users to create, distribute, and analyze surveys.


Confirmit is a market research and customer experience management software platform.


A Net Promoter Score (NPS) represents the Voice of the Customer by measuring customer loyalty to a product or service and if they would recommend it.



With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.


Build stronger customer relationships with TeamSupport. Learn how our customer software is built to improve B2B customer loyalty for your business.


ContentSquare is a digital experience insights platform that helps businesses understand how customers interact with their digital products. It provides data-driven insights to optimize user experience, increase conversions, and maximize revenue.


SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.


Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It helps businesses understand customer sentiment, identify trends, and improve customer experience.


Wootric helps companies measure and improve customer experience. It provides customer feedback surveys, NPS scores, and analytics to help businesses understand customer sentiment and take action to improve customer loyalty.


Feedier is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It provides customizable surveys, automated insights, and actionable reports to help businesses understand their customers better.
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