UserVoice

B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently.

UserVoice
Find out more

Who is UserVoice for?

  • Customer Service Representatives
  • Designers
  • Marketing Professionals
  • Product Managers
  • Small Business Owners
  • Software Developers

Why you should find out more

  • Uservoice has been featured in the Wall Street Journal, Forbes, and TechCrunch
  • Uservoice has been trusted by over 200,000 companies worldwide
  • Uservoice has been used to collect over 1 billion customer feedbacks

What are the benefits of UserVoice?

  • Customizable Widgets
  • Detailed Analytics
  • Easy Setup
  • Flexible Plans

Things to consider

  • Costly
  • Limited Features
  • No Customization
  • No Integrations
We may earn a commission for purchases using our links. Disclosure Statement.

What is UserVoice?

UserVoice is a customer service and feedback platform that helps businesses and organizations collect and manage customer feedback. It provides a range of features to help businesses and organizations better understand their customers, including customer feedback forums, surveys, and customer service ticketing. UserVoice is designed to help businesses and organizations improve customer satisfaction and loyalty.

Who Should Use UserVoice?

UserVoice is designed for businesses and organizations of all sizes. It is particularly useful for businesses and organizations that need to collect and manage customer feedback, such as customer service teams, product teams, and marketing teams.

Key Benefits and Features

  • Collect and manage customer feedback
  • Create customer feedback forums
  • Create surveys to collect customer feedback
  • Create customer service ticketing
  • Analyze customer feedback to identify trends and insights
  • Integrate with other customer service and feedback tools

How Does UserVoice Compare to its Competitors?

UserVoice is a powerful customer service and feedback platform that offers a range of features to help businesses and organizations better understand their customers. It is competitively priced and offers a range of integrations with other customer service and feedback tools.

Customer Service Representatives

Features

Help & Support

What features does UserVoice offer?
UserVoice offers a range of features, including customer service ticketing, feedback forums, customer surveys, and more.
How does UserVoice help companies?
UserVoice helps companies understand customer feedback and act on it quickly and effectively. It also helps companies provide better customer service and build better relationships with their customers.
What platforms does UserVoice support?
UserVoice supports web, mobile, and desktop platforms.
Does UserVoice offer any integrations?
Yes, UserVoice offers a range of integrations with popular third-party services, such as Salesforce, Zendesk, and more.
Does UserVoice offer any customization options?
Yes, UserVoice offers a range of customization options, including custom branding, custom workflows, and more.
What is UserVoice?
UserVoice is a customer service and feedback platform that helps companies understand and act on customer feedback.

Comparisons

Chatbot Messaging for Customer Service Representatives

Feedback Management for Customer Service Representatives

Help Desk Software for Customer Service Representatives

Net Promoter Score (NPS) for Customer Service Representatives

Feedback Management for Marketing Professionals

Net Promoter Score (NPS) for Product Managers

Chatbot Messaging for Small Business Owners

Help Desk Software for Small Business Owners

Knowledge Management for Small Business Owners

Other Chatbot Messaging

Other Net Promoter Score (NPS)

Upload file