The 56 best Intercom alternatives

Below, we’ll look at the 56 best Intercom alternatives.

To make it easier, we’ve grouped these alternatives into 9 categories with the most popular first:

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.


Chatbot Messaging for IT Professionals

1. Zendesk

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2. Happyfox

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3. MessageBird

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4. 8x8

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Help Desk Software for IT Professionals

5. HappyFox

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6. TeamSupport

Build a strong customer relationship with TeamSupport's customer support software. Our customer service platform helps reduce your churn rate.

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7. Helpjuice

Helpjuice is a knowledge base software that helps businesses create and manage their own self-service customer support. It offers features like search, analytics, and custom branding to help businesses provide better customer service.

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Sales Platforms for IT Professionals

8. Salesforce

Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses of all sizes manage their customer relationships.

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9. Microsoft Dynamics 365

Easily monitor your customer base with the customizable and easy to use Microsoft Dynamics CRM, available cloud or on-premises installation.

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10. SugarCRM

Sugar helps business create customers for life with the world's most intelligent CRM platform. With SugarCRM, you let the platform do the work. Get a demo today!

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Chatbot Messaging for Small Business Owners

11. LiveChat

LiveChat is a comprehensive customer service solution that helps businesses provide better customer service and support. It is a cloud-based customer service platform that enables businesses to communicate with customers in real-time via live chat, email, and social media.

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12. UserVoice

B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently.

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13. LiveAgent

LiveAgent is a customer service software that helps businesses manage customer inquiries and provide better customer service.

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14. GrooveHQ

Groove is the Shared Inbox for small businesses looking for an alternative to Email.

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15. Help Scout

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

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16. Freshmarketer

Send the right message at the right time to convert more leads with Freshmarketer

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17. Freshdesk Messaging

Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging

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18. Textline

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19. Google Chat

Use Google Chat for your business instant messaging needs. Collaborate efficiently with secure direct messages on the business communication app.

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Help Desk Software for Small Business Owners

20. Groove

Groove is the Shared Inbox for small businesses looking for an alternative to Email.

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21. LiveChat

LiveChat is a customer service software that helps businesses provide fast, efficient customer service. It offers live chat, ticketing, and automation tools to help businesses communicate with customers in real-time and increase customer satisfaction.

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Sales Platforms for Small Business Owners

22. PipeDrive

Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business.

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23. DottedSign

The smartest eSignature solution for you to sign, assign & manage documents online to grow your business.

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24. Sendinblue

Take your digital marketing to the next level.

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25. Upflowy

Upflowy is a drag and drop tool to build and optimize web experiences.

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26. HubSpot

HubSpot’s free CRM powers your customer support, sales, and marketing with easy-to-use features like live chat, meeting scheduling, and email tracking.

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27. Close.com CRM

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28. SmartSuite

Plan, track, and manage any type of work.

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29. CloudTask

Find the best-match B2B Lead Generation Companies to fill your sales pipeline and drive revenue growth

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30. FreeAgent CRM

#1 User-Rated Alternative to Salesforce

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31. Zoho CRM

Zoho CRM is an online Sales CRM software that manages your sales, marketing and support in one CRM platform. Rated The Best CRM System of 2022. Sign up for free.

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32. ActiveCampaign

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33. Customer.io

Customer.io is an automated messaging platform for tech-savvy marketers who want more control and flexibility to craft and send data-driven emails, push notifications, and SMS messages.

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34. 20NINE CRM

An alternative to cumbersome CRM for small businesses. Manage clients, sales, communication & documents from the mobile and computer!

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35. Overpass

Transform your sales with the only platform for hiring remote sales experts, monitoring and managing your team, tracking outcomes and measuring success.

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36. SharpSpring

SharpSpring is a marketing automation platform that helps businesses increase leads, conversions, and ROI. It offers features like email marketing, lead scoring, and website tracking to help businesses reach their goals.

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37. Hotjar

The next best thing to sitting beside someone browsing your site. See where they click, ask what they think, and learn why they drop off. Get started for free.

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38. ClickFunnels

ClickFunnels gives you everything you need to market, sell, and deliver your products and services online! Without having to hire or rely on a tech team!

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39. ScoreApp

ScoreApp is a quiz funnel marketing platform that helps businesses attract relevant warm leads, gain insightful data, and increase their sales.

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40. Agile CRM

Agile CRM is a customer relationship management (CRM) platform that helps businesses automate sales, marketing, and customer service. It offers features such as contact management, email marketing, automation, analytics, and more. It's designed to help businesses increase efficiency and grow.

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41. LeadSquared

Complete Marketing Automation and CRM software for businesses. Organize your lead capture, lead management, sales management & analytics in one platform.

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42. LeadMaster

LeadMaster is a cloud-based CRM and lead management software that helps businesses manage leads, contacts, sales, marketing, customer service, and more. It offers features such as automated lead scoring, email marketing, and reporting. It helps businesses increase sales and improve customer relationships.

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43. Lead Liaison

Lead Liaison provides marketing automation and lead management solutions including lead scoring, lead nurturing, lead distribution and lead tracking.

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44. Infusionsoft

Infusionsoft is a powerful CRM and marketing automation software that helps small businesses increase sales, save time, and get organized. It automates marketing tasks, tracks customer data, and automates sales processes. It's perfect for entrepreneurs who want to grow their business.

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45. Kartra

Next generation all-in-one platform to run your online business

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Other Chatbot Messaging

46. Immerss

See how digital clienteling and live shopping will improve your business on all fronts.

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47. TeamSupport

Build stronger customer relationships with TeamSupport. Learn how our customer software is built to improve B2B customer loyalty for your business.

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Other Help Desk Software

48. TeamSupport

Build stronger customer relationships with TeamSupport. Learn how our customer software is built to improve B2B customer loyalty for your business.

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Other Sales Platforms

49. Freshsales

Personalize engagement, shorten your sales cycle, and grow your business with Freshsales.

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50. Capsule

Build stronger customer relationships, make more sales and save time.

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51. Paperflite

The smartest way to create custom microsites for your sales content and track results

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52. Aloware

Contact center software for inside sales teams. Turn more leads into deals with Aloware.

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53. OptimizePress

OptimizePress is a powerful website builder that helps you create high-converting sales pages, membership sites, and more. It's easy to use and comes with a range of features to help you get the most out of your website.

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54. VWO

VWO is the market-leading A/B testing tool that fast-growing companies use for experimentation & conversion rate optimization.

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55. AB Tasty

Revolutionize brand and product experiences with AB Tasty: AI-powered experimentation & personalization, feature management and product optimization.

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56. Yesware

Yesware is a sales productivity platform that helps sales teams close more deals.

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