The 15 best LiveAgent alternatives

Below, we’ll look at the 15 best LiveAgent alternatives.

To make it easier, we’ve grouped these alternatives into 5 categories with the most popular first:

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.


Chatbot Messaging for Customer Service Representatives

1. Zendesk

Find out more or view a comparison or learn more


2. LiveChat

Find out more or view a comparison or learn more


3. UserVoice

Find out more or view a comparison or learn more


4. GrooveHQ

Find out more or view a comparison or learn more


5. TeamSupport

Find out more or view a comparison or learn more


6. Happyfox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

Find out more or view a comparison or learn more


7. MessageBird

en/ MessageBird is a cloud communications platform that enables businesses to communicate with customers via SMS, Chat, Voice and Video. It helps companies to reach customers quickly, reliably and securely, with features like automated messaging, two-way conversations and analytics.

Find out more or view a comparison or learn more


Chatbot Messaging for Entrepreneurs

8. 8x8

8x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat.

Find out more or view a comparison or learn more


9. Google Chat

Use Google Chat for your business instant messaging needs. Collaborate efficiently with secure direct messages on the business communication app.

Find out more or view a comparison or learn more


10. Textline

Find out more or view a comparison or learn more


Chatbot Messaging for Freelancers

11. Help Scout

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

Find out more or view a comparison or learn more


Chatbot Messaging for Small Business Owners

12. Freshmarketer

Send the right message at the right time to convert more leads with Freshmarketer

Find out more or view a comparison or learn more


13. Freshdesk Messaging

Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging

Try now or view a comparison or learn more


14. Intercom

Intercom helps over 25,000 global organizations deliver better customer support via personalized conversations and automated support.

Find out more or view a comparison or learn more


Other Chatbot Messaging

15. Immerss

See how digital clienteling and live shopping will improve your business on all fronts.

Find out more or view a comparison or learn more


Upload file