The 12 best LiveAgent alternatives

Below, we’ll look at the 12 best LiveAgent alternatives.

To make it easier, we’ve grouped these alternatives into 4 categories with the most popular first:

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.


Chatbot Messaging for Customer Service Representatives

1. Zendesk

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2. LiveChat

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3. UserVoice

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4. GrooveHQ

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5. TeamSupport

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6. Happyfox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

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7. MessageBird

en/ MessageBird is a cloud communications platform that enables businesses to communicate with customers via SMS, Chat, Voice and Video. It helps companies to reach customers quickly, reliably and securely, with features like automated messaging, two-way conversations and analytics.

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Chatbot Messaging for Freelancers

8. Help Scout

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

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Chatbot Messaging for Small Business Owners

9. Freshmarketer

Send the right message at the right time to convert more leads with Freshmarketer

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10. Freshdesk Messaging

Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging

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11. Intercom

Intercom helps over 25,000 global organizations deliver better customer support via personalized conversations and automated support.

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Other Chatbot Messaging

12. Immerss

See how digital clienteling and live shopping will improve your business on all fronts.

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