The 15 best LiveChat alternatives

Below, we’ll look at the 15 best LiveChat alternatives.

To make it easier, we’ve grouped these alternatives into 5 categories with the most popular first:

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.


Chatbot Messaging for Bloggers

1. Help Scout

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Chatbot Messaging for Customer Service Representatives

2. Zendesk

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3. UserVoice

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4. LiveAgent

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5. GrooveHQ

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6. TeamSupport

Build stronger customer relationships with TeamSupport. Learn how our customer software is built to improve B2B customer loyalty for your business.

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7. Happyfox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

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8. MessageBird

en/ MessageBird is a cloud communications platform that enables businesses to communicate with customers via SMS, Chat, Voice and Video. It helps companies to reach customers quickly, reliably and securely, with features like automated messaging, two-way conversations and analytics.

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Chatbot Messaging for Freelancers

9. Google Chat

Use Google Chat for your business instant messaging needs. Collaborate efficiently with secure direct messages on the business communication app.

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10. Textline

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Chatbot Messaging for Small Business Owners

11. Freshmarketer

Send the right message at the right time to convert more leads with Freshmarketer

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12. Freshdesk Messaging

Delight your customers with support on channels they love and guide them to find answers fast with Freshdesk Messaging

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13. Intercom

Intercom helps over 25,000 global organizations deliver better customer support via personalized conversations and automated support.

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14. 8x8

8x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat.

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Other Chatbot Messaging

15. Immerss

See how digital clienteling and live shopping will improve your business on all fronts.

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