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GetFeedback

The GetFeedback customer experience (CX) platform helps you understand why, so you can take action when it matters most.

GetFeedback
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Who is GetFeedback for?

  • Account Managers
  • Administrative Managers
  • Branch Managers
  • Brand Managers
  • Managers and Leaders
  • Contact Centre Teams
  • Customer Service Managers
  • Hotel Managers
  • Marketing Agencies
  • Marketing Managers
  • Office Managers
  • Operations Managers
  • Product Managers
  • Property Managers
  • Real Estate Agencies
  • Risk Managers
  • Sales and Marketing Teams
  • Sales Managers
  • Leisure, Travel & Tourism Industry

Why you should find out more

  • Automate Workflows
  • Easy to Use
  • Real-Time Insights

What are the benefits of GetFeedback?

  • Beautiful Reports
  • Easy-to-Use
  • Powerful Integrations
  • Real-Time Insights

Things to consider

  • Lacks advanced features
  • Limited customization options
  • No Mobile App
  • Pricing is high
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Get the agility needed to build better experiences across the customer journey.

  • Easy to Use: GetFeedback is designed to be easy to use, with a simple drag-and-drop interface and intuitive design.
  • Flexible: GetFeedback allows you to customize your surveys to fit your needs, with options for multiple question types, branching logic, and more.
  • Integrations: GetFeedback integrates with popular CRM and marketing automation platforms, making it easy to collect and analyze customer feedback.
  • Analytics: GetFeedback provides powerful analytics tools to help you understand customer feedback and make data-driven decisions.
  • Security: GetFeedback is compliant with industry-standard security protocols, ensuring your data is safe and secure.

Account Managers

Features

Help & Support

Can I customize the look and feel of my surveys?
Yes, GetFeedback offers a range of customization options, including the ability to add your own branding, change the survey layout, and add custom CSS.
How can I distribute my surveys?
GetFeedback offers a range of distribution options, including email, social media, and web links. You can also embed surveys directly into your website or app.
Can I analyze survey results in real-time?
Yes, GetFeedback provides real-time analytics and reporting, allowing you to track survey responses and analyze the data as it comes in.
Is GetFeedback secure?
Yes, GetFeedback is fully compliant with industry-standard security protocols, including SSL encryption and SOC 2 Type II certification.
Does GetFeedback integrate with other tools?
Yes, GetFeedback integrates with a range of other tools, including Salesforce, Marketo, and Slack, to name a few.
What kind of support does GetFeedback offer?
GetFeedback offers a range of support options, including email support, live chat, and a comprehensive knowledge base.
What is GetFeedback?
GetFeedback is a cloud-based survey software designed to help businesses create and conduct surveys to gather feedback from customers and employees.
What types of surveys can I create with GetFeedback?
GetFeedback allows you to create a variety of surveys, including customer satisfaction surveys, employee engagement surveys, market research surveys, and more.

Comparisons

Customer Satisfaction (CSAT) for Account Managers

Net Promoter Score (NPS) for Account Managers

Customer Satisfaction (CSAT) for Administrative Managers

Customer Satisfaction (CSAT) for Brand Managers

Other Customer Satisfaction (CSAT)

Other Net Promoter Score (NPS)

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