Our list of the 122 best CRM Software – 2024

Find the best Customer Relationship Management software to help you manage your business and grow sales.

To make it easier, we’ve grouped these into categories with the most popular first.

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.

  • Sales Platforms
    Sales platforms are online tools that help businesses manage their sales activities by providing a centralized platform for sales and marketing teams to collaborate and automate their sales processes.Sales Platforms

CRM Software for Small Business Owners

  1. Salesflare

    Salesflare helps you focus on your customers. Input less data, make more sales. Your time is precious.
  2. Keap

    Keap helps 125,000+ businesses achieve their goals with CRM and sales and marketing automation.
  3. Freshworks

    Intuitive and easy to use software, which helps your staff build and create lasting relationships with customers for life.
  4. PandaDoc

  5. Smile.io

    Increase retention and boost customer engagement with an easy to use loyalty program built for small businesses!
  6. Medallia

    A Net Promoter Score (NPS) represents the Voice of the Customer by measuring customer loyalty to a product or service and if they would recommend it.
  7. LiveChat

    LiveChat is a comprehensive customer service solution that helps businesses provide better customer service and support. It is a cloud-based customer service platform that enables businesses to communicate with customers in real-time via live chat, email, and social media.
  8. Kustomer

    With Kustomer, deliver faster, richer experiences to your customers with omnichannel messaging, a unified customer view, and AI-powered automations.
  9. Shopify

    Everything you need to start, run and scale your business.
  10. Zendesk

    Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
  11. Sendinblue

  12. DottedSign

  13. PipeDrive

  14. Confirmit

    Confirmit is a market research and customer experience management software platform.
  15. Kampyle

  16. UserVoice

    B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently.
  17. Qualtrics

    Qualtrics is a powerful survey and research platform that enables users to create, distribute, and analyze surveys.
  18. LiveAgent

    LiveAgent is a customer service software that helps businesses manage customer inquiries and provide better customer service.
  19. GrooveHQ

    Groove is the Shared Inbox for small businesses looking for an alternative to Email.
  20. Help Scout

    Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.
  21. Happyfox

    Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo
  22. SmartSuite

    Plan, track, and manage any type of work.
  23. SharpSpring

    SharpSpring is a marketing automation platform that helps businesses increase leads, conversions, and ROI. It offers features like email marketing, lead scoring, and website tracking to help businesses reach their goals.
  24. Agile CRM

    Agile CRM is a customer relationship management (CRM) platform that helps businesses automate sales, marketing, and customer service. It offers features such as contact management, email marketing, automation, analytics, and more. It's designed to help businesses increase efficiency and grow.
  25. BirdEye

    Birdeye is an all-in-one customer experience platform that helps businesses improve customer satisfaction, increase sales, and boost online reputation. It offers customer feedback management, customer surveys, online reviews, and reputation management tools.
  26. HubSpot

    HubSpot’s free CRM powers your customer support, sales, and marketing with easy-to-use features like live chat, meeting scheduling, and email tracking.
  27. Nimble

    A G2 Crowd Market Leader, Nimble helps you build relationships everywhere you engage -- from your inbox to across the web. Try it free - no credit card required.
  28. ShipHero

    ShipHero is an inventory and order management platform that helps e-commerce businesses automate their operations and scale quickly. It offers features such as inventory tracking, order routing, shipping automation, and more.
  29. 20NINE CRM

  30. Act-On

    Act-On is a comprehensive campaign management platform that helps businesses create, manage, and measure campaigns across multiple channels. It provides tools to automate and optimize campaigns, track performance, and measure ROI.
  31. LeadFormix

    LeadFormix is a marketing automation platform that helps businesses generate leads, track customer engagement, and measure ROI. It offers features such as lead scoring, email marketing, web analytics, and more.
  32. PipelineDeals

    Pipelinedeals is the all-in-one CRM that helps you close more deals faster with automated sales processes, powerful insights, and easy collaboration.
  33. CloudTask

    Find the best-match B2B Lead Generation Companies to fill your sales pipeline and drive revenue growth
  34. Intercom

    Intercom helps over 25,000 global organizations deliver better customer support via personalized conversations and automated support.
  35. GetResponse

    No matter your level of expertise, we have a solution for you. At GetResponse, it's email marketing done right. Start your free account today!
  36. Base CRM

  37. HoneyBook

    HoneyBook is the leading clientflow platform that enables independent businesses to book clients, manage projects, and get paid all in one place.
  38. Freshdesk

    Explore why Freshdesk Omnichannel Suite is the most complete support solution with the fastest time-to-value.
  39. Sinch

  40. Insightly

    Our CRM software can help your sales team build customer relationships, quickly create personalized marketing campaigns, and automate business processes.
  41. Leadfeeder

    LeadFeeder is a sales intelligence tool that shows you which companies visit your website and helps you turn anonymous website visitors into sales leads. Get insights on leads and start conversations with prospects.
  42. Stripe

    Millions of businesses of all sizes—from startups to large enterprises—use Stripe’s software and APIs to accept payments, send payouts, and manage their businesses online.
  43. Promoter.io

    Promoter.io is a customer feedback platform that helps businesses measure customer satisfaction, identify promoters and detractors, and take action to improve customer experience. It provides insights to help businesses understand customer sentiment and make data-driven decisions.
  44. Feedier

    Feedier is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It provides customizable surveys, automated insights, and actionable reports to help businesses understand their customers better.
  45. FreeAgent CRM

  46. Autopilot

    Autopilot is a marketing automation platform that helps businesses create automated customer journeys. It enables users to create personalized customer experiences, automate marketing tasks, and measure the success of their campaigns.
  47. LeadSquared

    Complete Marketing Automation and CRM software for businesses. Organize your lead capture, lead management, sales management & analytics in one platform.
  48. Capgemini

    Capgemini helps organizations unlock new opportunities and stay ahead of the competition with digital transformation services including strategy, process, technology and people.
  49. Shore

    The complete digital solution for your business.
  50. Infobip

  51. Workbooks

    Our powerful CRM platform is personalised and fine-tuned by our own experts precisely to your business goals. That way it lets you do...
  52. Infusionsoft

    Infusionsoft is a powerful CRM and marketing automation software that helps small businesses increase sales, save time, and get organized. It automates marketing tasks, tracks customer data, and automates sales processes. It's perfect for entrepreneurs who want to grow their business.
  53. Overpass

  54. Zoho CRM

    Zoho CRM is an online Sales CRM software that manages your sales, marketing and support in one CRM platform. Rated The Best CRM System of 2022. Sign up for free.
  55. OrderCup

    OrderCup is an all-in-one ecommerce platform that helps small businesses manage orders, shipping, payments, and more. It offers features like automated order processing, shipping label printing, and integrated payments. It's easy to use and helps businesses save time and money.
  56. Less Annoying CRM

    Thousands of small businesses use Less Annoying CRM to manage contacts, track leads, and stay on top of follow-ups.
  57. Sellfy

    Effortlessly create a beautiful store that stands out and represents your brand in a unique way.
  58. Unbounce

    Grow your relevance, leads, and sales with Unbounce. Use Unbounce to easily create and optimize landing pages for your small business and boost conversions with AI insights.
  59. LeadMaster

  60. iContact

    Grow your business with iContact's easy-to-use marketing automation tools - create emails, manage contacts, and track results.
  61. Pardot

    Pardot is a B2B marketing automation platform that helps marketers create more leads, generate more pipeline, and empower sales to close more deals. It provides powerful tools to create, deploy, and manage online marketing campaigns.
  62. Close.io

    Close.io is a sales CRM and communication platform that helps sales teams close more deals. It automates tedious tasks, provides powerful insights, and helps reps stay organized and focused on closing deals.
  63. Ontraport

    CRM, sales and marketing software for small and mid-sized businesses.
  64. Microsoft Dynamics 365

  65. BigCommerce

    Learn how BigCommerce powers your business with enterprise ecommerce capabilities—with lower cost and complexity.
  66. Nutshell

    Nutshell is an easy-to-use CRM that helps small businesses build relationships, track sales, and grow. It's designed to be simple and intuitive, so you can focus on what matters most: your customers.
  67. Clover Point of Sale

    Clover is a POS system that helps businesses run more efficiently. It offers features like inventory tracking, employee management, and customer loyalty programs, all in one easy-to-use platform. Get the tools you need to succeed and grow your business.
  68. Lead Liaison

    Lead Liaison provides marketing automation and lead management solutions including lead scoring, lead nurturing, lead distribution and lead tracking.
  69. Textline

  70. ActiveCampaign

    Visit our website to learn more.
  71. Nutshell

    Nutshell is an easy-to-use CRM that helps small businesses build relationships, track sales, and grow. It's designed to be simple and intuitive, so you can focus on what matters most: your customers.
  72. Reputation.com

    Reputation.com helps businesses protect and improve their online reputations. They provide tools to monitor, manage and improve their online presence, from reviews and ratings to social media and search engine optimization.
  73. SugarCRM

    Sugar helps business create customers for life with the world's most intelligent CRM platform. With SugarCRM, you let the platform do the work. Get a demo today!
  74. Fulfillment by Amazon

    Fulfillment by Amazon (FBA) helps businesses reach more customers, increase sales, and reduce shipping costs. Sellers can store their products in Amazon's fulfillment centers, and Amazon will pick, pack, ship, and provide customer service for these products.
  75. Magento Order Management

    Magento Order Management helps businesses streamline their order fulfillment processes. It automates order taking, inventory management, and customer service, while providing real-time visibility into orders and inventory across all channels.
  76. Customer.io

  77. Revel POS

    Revel Systems is a POS system that helps businesses streamline operations, increase sales, and provide a better customer experience. It offers features like inventory management, customer loyalty programs, and analytics to help businesses succeed.
  78. Lead Forensics

    Lead Forensics is the industry-leading solution in turning anonymous B2B website visitors into high-quality, actionable opportunities for your business.
  79. Acuity Scheduling

    Clients can quickly view your real-time availability and self-book their own appointments—and even pay online, reschedule with a click, and eliminate 100% of the drudgery. (Official term.)

CRM Software for Entrepreneurs

  1. Kissmetrics

    Kissmetrics is a powerful analytics and marketing platform that helps businesses track, analyse, and optimise their customer journey.
  2. Apollo.io


CRM Software for Marketing Professionals

  1. Salesforce

    Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses of all sizes manage their customer relationships.
  2. Retently

    Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It helps businesses understand customer sentiment, identify trends, and improve customer experience.
  3. Kameleoon

    Kameleoon is an AI-powered A/B testing platform that helps businesses optimize their websites and apps for better user experience. It provides powerful insights and analytics to help you make data-driven decisions and increase conversions.
  4. VWO

    VWO is the market-leading A/B testing tool that fast-growing companies use for experimentation & conversion rate optimization.
  5. OpenText

    OpenText offers cloud-native solutions in an integrated and flexible Information Management platform to enable intelligent, connected and secure organizations.

CRM Software for Product Managers

  1. TeamSupport

    Build stronger customer relationships with TeamSupport. Learn how our customer software is built to improve B2B customer loyalty for your business.
  2. AB Tasty

    Revolutionize brand and product experiences with AB Tasty: AI-powered experimentation & personalization, feature management and product optimization.
  3. Satismeter

    SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.
  4. Wootric

    Wootric helps companies measure and improve customer experience. It provides customer feedback surveys, NPS scores, and analytics to help businesses understand customer sentiment and take action to improve customer loyalty.

CRM Software for Customer Service Representatives

  1. FieldAware


CRM Software for Marketing Agencies

  1. Paperflite

    The smartest way to create custom microsites for your sales content and track results
  2. PeerBie Inc

    Transform the way you and your team works with one super app for everyone and everything you need to get work done.
  3. Aloware

    Contact center software for inside sales teams. Turn more leads into deals with Aloware.

CRM Software for Managers and Leaders

  1. Citrix Podio

    Build powerful low-code business solutions to customize work and communication. Start for free.

CRM Software for Sales and Marketing Teams

  1. Capsule

    Build stronger customer relationships, make more sales and save time.
  2. Immerss

    See how digital clienteling and live shopping will improve your business on all fronts.

CRM Software for Retailers

  1. Antavo

    Antavo is a loyalty program solution for businesses that helps them to create and manage loyalty programs for their customers.
  2. SellerCloud

    SellerCloud is a cloud-based ecommerce platform that helps businesses manage their online stores, inventory, orders, and more. It offers features like automated order processing, inventory management, and analytics to help businesses grow.
  3. Brightpearl

    This guide to Order Management Systems (OMS) highlights the features and benefits of our best-in-breed software offering, and how it can help your business!
  4. Veeqo

    All in one ecommerce shipping software. Cut the cost and time it takes to fulfill orders with low shipping rates, automation and hassle-free fulfillment tools.
  5. Orderbot

    Order management & orchestration made easy
  6. SellerActive

    SellerActive is the best multichannel e-commerce management tool on the market. Automate, optimize and expand your business!
  7. OrderEase

    A complete online B2B ordering solution for wholesalers, retailers and buying groups utilizing online product catalogs and a centralized order hub for faster more accurate ordering.
  8. Fulfillment Bridge

    Simplify your eCommerce fulfillment, get closer to customers with our global warehouses and reduce shipping costs & time from one platform.
  9. OrderStorm

    OrderStorm is an ecommerce platform that helps businesses create and manage their online stores. It offers features such as product management, order processing, payment processing, shipping, and more. It's easy to use and provides powerful tools to help businesses succeed.
  10. Vend Point of Sale

    Vend is a cloud-based point of sale system that helps retailers manage their stores, track sales, and grow their business. It offers features like inventory management, customer loyalty, and analytics to help retailers succeed.
  11. OrderWise

  12. Lightspeed Point of Sale

    Future-proof your business with Lightspeed's POS software. The one-stop commerce platform that helps your business simplify, scale and thrive.

CRM Software for Marketers

  1. Ticket Tailor

    Ticket Tailor is an online ticketing platform that allows event organizers to create, manage, and sell tickets for their events.
  2. Yesware

    Yesware is a sales productivity platform that helps sales teams close more deals.

Other CRM Software

  1. FullStory

    FullStory’s intuitive digital experience intelligence provide you with critical insights so you can drive high-impact digital improvements & revenue.
  2. NICE Satmetrix

    With NICE Satmetrix holistic VOC solution drive dynamic omnichannel experiences with the most complete and unified platform on the market.
  3. VipeCloud

Upload file