The 84 best Microsoft Dynamics 365 alternatives

Below, we’ll look at the 84 best Microsoft Dynamics 365 alternatives.

To make it easier, we’ve grouped these alternatives into 18 categories with the most popular first:

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.


Business Intelligence for Accountants

1. Microsoft Excel

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2. Sage Intacct

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Data Visualization for Accountants

3. LibreOffice Calc

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Sales Platforms for Accountants

4. DottedSign

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5. SmartSuite

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Data Visualization for Customer Service Representatives

6. Typeform

Build beautiful, interactive forms — get more responses. No coding needed. Templates for quizzes, research, feedback, lead generation, and more. Sign up FREE.

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7. Promoter.io

Promoter.io is a customer feedback platform that helps businesses measure customer satisfaction, identify promoters and detractors, and take action to improve customer experience. It provides insights to help businesses understand customer sentiment and make data-driven decisions.

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8. Feedier

Feedier is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It provides customizable surveys, automated insights, and actionable reports to help businesses understand their customers better.

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Sales Platforms for Customer Service Representatives

9. Salesforce

Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses of all sizes manage their customer relationships.

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10. SugarCRM

Sugar helps business create customers for life with the world's most intelligent CRM platform. With SugarCRM, you let the platform do the work. Get a demo today!

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11. Agile CRM

Agile CRM is a customer relationship management (CRM) platform that helps businesses automate sales, marketing, and customer service. It offers features such as contact management, email marketing, automation, analytics, and more. It's designed to help businesses increase efficiency and grow.

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12. LeadMaster

LeadMaster is a cloud-based CRM and lead management software that helps businesses manage leads, contacts, sales, marketing, customer service, and more. It offers features such as automated lead scoring, email marketing, and reporting. It helps businesses increase sales and improve customer relationships.

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Business Intelligence for IT Professionals

13. Qlik

Qlik is a data analytics platform that helps businesses make better decisions and drive growth. It provides powerful insights through data visualization, AI-driven recommendations, and automated insights. It helps organizations unlock the value of their data and make smarter decisions.

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14. Tableau

Tableau is visual analytics software for business intelligence. See and understand any data with Tableau.

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15. MicroStrategy

MicroStrategy is a leading business intelligence and analytics platform. It helps organizations make smarter decisions, faster, by providing powerful data visualization, advanced analytics, and AI-driven insights. It enables users to quickly and easily access, analyze, and share data.

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16. Power BI

Turn data into opportunity with Microsoft Power BI data visualization tools. Drive better business decisions by analyzing your enterprise data for insights.

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17. Looker

Looker is an analytics platform that enables companies to explore, analyze and share data to make smarter, data-driven decisions.

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18. Sisense

Embed analytics into your workstreams or products. Build custom self-service experiences to bring AI-driven insights to you and your customers. Learn how.

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19. Domo

With Domo, you can use data and insights delivered in data experiences to multiply your business impact and drive your business forward.

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Data Visualization for IT Professionals

20. Alfresco

Alfresco Platform is an open, modern and secure system that intelligently activates process and content to accelerate the flow of business.

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Sales Platforms for IT Professionals

21. Intercom

Intercom helps over 25,000 global organizations deliver better customer support via personalized conversations and automated support.

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Business Intelligence for Marketing Professionals

22. Heap Analytics

Heap Analytics is a powerful analytics platform that helps you understand user behavior and optimize your product. It automatically captures every user interaction, so you can analyze user behavior without writing any code. Get insights into user engagement, retention, and conversion.

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23. ZoomInfo

ZoomInfo is a leading business intelligence platform, providing comprehensive profiles on over 100 million business people and companies. It helps sales and recruiting teams identify, connect, and engage with their target accounts.

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Data Visualization for Marketing Professionals

24. Google Analytics

Google Analytics gives you the tools you need to better understand your customers. You can then use those business insights to take action, such as improving your website, creating tailored audience lists, and more.

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25. Hotjar

The next best thing to sitting beside someone browsing your site. See where they click, ask what they think, and learn why they drop off. Get started for free.

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26. Brandfolder

Manage, distribute, and analyze your digital assets in one place with Brandfolder, the world's most powerfully simple brand asset management software.

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27. VWO

VWO is the market-leading A/B testing tool that fast-growing companies use for experimentation & conversion rate optimization.

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28. Crazy Egg

Use Crazy Egg to see what's hot and what's not, and to know what your web visitors are doing with tools, such as heatmaps, recordings, surveys, A/B testing & more.

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29. ContentSquare

ContentSquare is a digital experience insights platform that helps businesses understand how customers interact with their digital products. It provides data-driven insights to optimize user experience, increase conversions, and maximize revenue.

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30. Kameleoon

Kameleoon is an AI-powered A/B testing platform that helps businesses optimize their websites and apps for better user experience. It provides powerful insights and analytics to help you make data-driven decisions and increase conversions.

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31. LeadGenius

Growth Automation is what efficiency-obsessed companies use to shorten sales cycles, reach more leads and close more opportunities faster.

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32. Data Ladder

Data Ladder offers an end-to-end data quality and matching engine to enhance the reliability and accuracy of enterprise data ecosystem without friction.

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33. LeadsRx

LeadsRx is a marketing attribution platform that helps businesses understand the ROI of their marketing efforts. It provides insights into customer journeys, tracks conversions, and optimizes campaigns for maximum ROI.

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Sales Platforms for Marketing Professionals

34. Upflowy

Upflowy is a drag and drop tool to build and optimize web experiences.

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35. Close.com CRM

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36. ActiveCampaign

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37. SharpSpring

SharpSpring is a marketing automation platform that helps businesses increase leads, conversions, and ROI. It offers features like email marketing, lead scoring, and website tracking to help businesses reach their goals.

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38. LeadSquared

Complete Marketing Automation and CRM software for businesses. Organize your lead capture, lead management, sales management & analytics in one platform.

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39. Lead Liaison

Lead Liaison provides marketing automation and lead management solutions including lead scoring, lead nurturing, lead distribution and lead tracking.

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40. Infusionsoft

Infusionsoft is a powerful CRM and marketing automation software that helps small businesses increase sales, save time, and get organized. It automates marketing tasks, tracks customer data, and automates sales processes. It's perfect for entrepreneurs who want to grow their business.

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Data Visualization for Project Managers

41. Glide

GlideApps is a platform that enables users to quickly and easily create mobile apps from Google Sheets.

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Business Intelligence for Small Business Owners

42. OrderCup

OrderCup is an all-in-one ecommerce platform that helps small businesses manage orders, shipping, payments, and more. It offers features like automated order processing, shipping label printing, and integrated payments. It's easy to use and helps businesses save time and money.

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Data Visualization for Small Business Owners

43. Coursera

Learn online and earn valuable credentials from top universities like Yale, Michigan, Stanford, and leading companies like Google and IBM. Join Coursera for free and transform your career with degrees, certificates, Specializations, & MOOCs in data science, computer science, business, and dozens of other topics.

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44. HubSpot

HubSpot’s free CRM powers your customer support, sales, and marketing with easy-to-use features like live chat, meeting scheduling, and email tracking.

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45. pCloud

pCloud is the most secure encrypted cloud storage, where you can store your personal files or backup your PC or share your business documents with your team!

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46. SurveyGizmo

SurveyGizmo helps you create online surveys, collect data, and analyze results quickly and easily, so you can make better decisions faster.

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Sales Platforms for Small Business Owners

47. PipeDrive

Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business.

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48. Sendinblue

Take your digital marketing to the next level.

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49. CloudTask

Find the best-match B2B Lead Generation Companies to fill your sales pipeline and drive revenue growth

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50. FreeAgent CRM

#1 User-Rated Alternative to Salesforce

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51. Customer.io

Customer.io is an automated messaging platform for tech-savvy marketers who want more control and flexibility to craft and send data-driven emails, push notifications, and SMS messages.

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52. 20NINE CRM

An alternative to cumbersome CRM for small businesses. Manage clients, sales, communication & documents from the mobile and computer!

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53. Overpass

Transform your sales with the only platform for hiring remote sales experts, monitoring and managing your team, tracking outcomes and measuring success.

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54. Zoho CRM

Zoho CRM is an online Sales CRM software that manages your sales, marketing and support in one CRM platform. Rated The Best CRM System of 2022. Sign up for free.

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55. ClickFunnels

ClickFunnels gives you everything you need to market, sell, and deliver your products and services online! Without having to hire or rely on a tech team!

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56. ScoreApp

ScoreApp is a quiz funnel marketing platform that helps businesses attract relevant warm leads, gain insightful data, and increase their sales.

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57. Kartra

Next generation all-in-one platform to run your online business

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Other Business Intelligence

58. Smartsheet

Smartsheet enables teams to manage projects, automate processes & scale programs in one powerful platform.

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59. OrderEase

A complete online B2B ordering solution for wholesalers, retailers and buying groups utilizing online product catalogs and a centralized order hub for faster more accurate ordering.

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60. OrderWise

OrderWise is an all-in-one business management software that helps companies streamline operations, increase efficiency, and improve customer service. It offers features such as inventory management, order processing, CRM, eCommerce, and more.

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Other Data Visualization

61. Lucidchart

Lucidchart is the intelligent diagramming application that brings teams together to make better decisions and build the future.

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62. Smartsheet

Smartsheet enables teams to manage projects, automate processes & scale programs in one powerful platform.

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63. Talend

Talend Data Fabric offers a single suite of cloud apps for data integration and data integrity to help enterprises collect, govern, transform, and share data.

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64. Adeptia

Use Adeptia’s self-service integration solution to onboard faster, from months to minutes (80%), and provide delightful customer experiences.

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65. SAP Data Services

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66. Kissmetrics

Kissmetrics is a powerful analytics and marketing platform that helps businesses track, analyse, and optimise their customer journey.

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67. Antavo

Antavo is a loyalty program solution for businesses that helps them to create and manage loyalty programs for their customers.

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68. Sift Science

Sift Science is a fraud prevention platform that uses machine learning to detect and prevent fraud. It helps businesses protect their customers, reduce chargebacks, and increase revenue. It also provides insights into customer behavior and trends.

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69. Codecademy

Learn the technical skills to get the job you want. Join over 50 million people choosing Codecademy to start a new career (or advance in their current one).

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70. TensorFlow

An end-to-end open source machine learning platform for everyone. Discover TensorFlow's flexible ecosystem of tools, libraries and community resources.

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71. Amazon Machine Learning

AWS offers the broadest and deepest set of artificial intelligence (AI) and machine learning (ML) services and supporting cloud infrastructure. Learn how to accelerate your machine learning journey on AWS.

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72. FormAssembly

Build secure online forms with our online form builder. Send data to Salesforce and tools with our web to anything solution. No code needed.

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73. Formidable Forms

Formidable Forms is the best WordPress forms plugin. Over 300,000 professionals use our WordPress form builder to create contact forms, surveys, calculators, and other WP forms

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74. FormKeep

FormKeep is a simple, secure form service that helps you collect data from your website and send it to the tools you use. It's fast, reliable, and easy to set up.

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75. LabVIEW

LabVIEW is systems engineering software for applications that require test, measurement, and control with rapid access to hardware and data insights.

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76. Optimizely

Creating digital experiences that transform your company takes data-driven decisions, continued experimentation and constant invention.

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77. AB Tasty

Revolutionize brand and product experiences with AB Tasty: AI-powered experimentation & personalization, feature management and product optimization.

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Other Sales Platforms

78. Freshsales

Personalize engagement, shorten your sales cycle, and grow your business with Freshsales.

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79. Capsule

Build stronger customer relationships, make more sales and save time.

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80. Paperflite

The smartest way to create custom microsites for your sales content and track results

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81. Aloware

Contact center software for inside sales teams. Turn more leads into deals with Aloware.

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82. OptimizePress

OptimizePress is a powerful website builder that helps you create high-converting sales pages, membership sites, and more. It's easy to use and comes with a range of features to help you get the most out of your website.

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83. AB Tasty

Revolutionize brand and product experiences with AB Tasty: AI-powered experimentation & personalization, feature management and product optimization.

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84. Yesware

Yesware is a sales productivity platform that helps sales teams close more deals.

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