The 39 best Retently alternatives

Below, we’ll look at the 39 best Retently alternatives.

To make it easier, we’ve grouped these alternatives into 12 categories with the most popular first:

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.


Customer Analysis for Business Analysts

1. Satismeter

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Customer Loyalty for Customer Service Representatives

2. Medallia

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3. Kustomer

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4. Qualtrics

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5. Confirmit

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6. Kampyle

Kampyle is a customer feedback and analytics platform that helps businesses collect, analyze, and act on customer feedback.

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7. Mobivate

Mobivate is a leading global mobile messaging company, specializing in bulk SMS, mobile marketing, premium rate SMS, shortcodes and mobile billing services.

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8. Promoter.io

Promoter.io is a customer feedback platform that helps businesses measure customer satisfaction, identify promoters and detractors, and take action to improve customer experience. It provides insights to help businesses understand customer sentiment and make data-driven decisions.

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Customer Satisfaction (CSAT) for Customer Service Representatives

9. TeamSupport

Build stronger customer relationships with TeamSupport. Learn how our customer software is built to improve B2B customer loyalty for your business.

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Net Promoter Score (NPS) for Customer Service Representatives

10. UserVoice

B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently.

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Customer Satisfaction (CSAT) for Data Scientists

11. ContentSquare

ContentSquare is a digital experience insights platform that helps businesses understand how customers interact with their digital products. It provides data-driven insights to optimize user experience, increase conversions, and maximize revenue.

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Lead Management for Marketing Professionals

12. Marketo Engage

Marketo Engage has powerful marketing automation software that helps marketers master the art and science of digital marketing to engage customers and prospects.

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13. Pardot

Pardot is a B2B marketing automation platform that helps marketers create more leads, generate more pipeline, and empower sales to close more deals. It provides powerful tools to create, deploy, and manage online marketing campaigns.

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14. SharpSpring

SharpSpring is a marketing automation platform that helps businesses increase leads, conversions, and ROI. It offers features like email marketing, lead scoring, and website tracking to help businesses reach their goals.

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15. Autopilot

Autopilot is a marketing automation platform that helps businesses create automated customer journeys. It enables users to create personalized customer experiences, automate marketing tasks, and measure the success of their campaigns.

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16. Act-On

Act-On is a comprehensive campaign management platform that helps businesses create, manage, and measure campaigns across multiple channels. It provides tools to automate and optimize campaigns, track performance, and measure ROI.

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Customer Journey for Product Managers

17. AB Tasty

Revolutionize brand and product experiences with AB Tasty: AI-powered experimentation & personalization, feature management and product optimization.

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18. Wootric

Wootric helps companies measure and improve customer experience. It provides customer feedback surveys, NPS scores, and analytics to help businesses understand customer sentiment and take action to improve customer loyalty.

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Customer Loyalty for Product Managers

19. Kissmetrics

Kissmetrics is a powerful analytics and marketing platform that helps businesses track, analyse, and optimise their customer journey.

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Other Customer Loyalty

20. NICE Satmetrix

With NICE Satmetrix holistic VOC solution drive dynamic omnichannel experiences with the most complete and unified platform on the market.

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21. LoyaltyLion

LoyaltyLion is a comprehensive loyalty program designed to help ecommerce stores increase customer loyalty and engagement.

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22. Antavo

Antavo is a loyalty program solution for businesses that helps them to create and manage loyalty programs for their customers.

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23. Smile.io

Increase retention and boost customer engagement with an easy to use loyalty program built for small businesses!

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24. LoyaltyPlant

LoyaltyPlant is a loyalty program solution for businesses that helps them to increase customer loyalty and engagement.

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Other Customer Satisfaction (CSAT)

25. Delighted

The fastest and easiest way to gather actionable customer, product, and employee feedback

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26. AskNicely

AskNicely provides a platform for service businesses to empower their frontline teams, make every customer experience awesome, and accelerate growth.

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27. GetFeedback

The GetFeedback customer experience (CX) platform helps you understand why, so you can take action when it matters most.

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28. SurveyMonkey

Use SurveyMonkey to drive your business forward by using a free online survey tool to capture the voices and opinions of the people who matter most to you.

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29. NICE Satmetrix

With NICE Satmetrix holistic VOC solution drive dynamic omnichannel experiences with the most complete and unified platform on the market.

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Other Lead Management

30. Capsule

Build stronger customer relationships, make more sales and save time.

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31. Antavo

Antavo is a loyalty program solution for businesses that helps them to create and manage loyalty programs for their customers.

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32. Zoho CRM

Zoho CRM is an online Sales CRM software that manages your sales, marketing and support in one CRM platform. Rated The Best CRM System of 2022. Sign up for free.

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33. HubSpot

HubSpot’s free CRM powers your customer support, sales, and marketing with easy-to-use features like live chat, meeting scheduling, and email tracking.

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Other Net Promoter Score (NPS)

34. Delighted

The fastest and easiest way to gather actionable customer, product, and employee feedback

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35. AskNicely

AskNicely provides a platform for service businesses to empower their frontline teams, make every customer experience awesome, and accelerate growth.

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36. GetFeedback

The GetFeedback customer experience (CX) platform helps you understand why, so you can take action when it matters most.

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37. InMoment

InMoment's Experience Improvement (XI) approach goes beyond traditional customer experience (CX) management and combines data, technology & industry expertise.

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38. SurveyMonkey

Use SurveyMonkey to drive your business forward by using a free online survey tool to capture the voices and opinions of the people who matter most to you.

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39. NICE Satmetrix

With NICE Satmetrix holistic VOC solution drive dynamic omnichannel experiences with the most complete and unified platform on the market.

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