The 79 best Kustomer alternatives

Below, we’ll look at the 79 best Kustomer alternatives.

To make it easier, we’ve grouped these alternatives into 21 categories with the most popular first:

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.


Customer Journey Mapping for Customer Service Representatives

1. Promoter.io

Get it now or view a comparison or learn more


Customer Loyalty for Customer Service Representatives

2. Medallia

Get it now or view a comparison or learn more


3. Qualtrics

Get it now or view a comparison or learn more


4. Confirmit

Get it now or view a comparison or learn more


5. Kampyle

Get it now or view a comparison or learn more


6. Mobivate

Mobivate is a leading global mobile messaging company, specializing in bulk SMS, mobile marketing, premium rate SMS, shortcodes and mobile billing services.

Get it now or view a comparison or learn more


7. Retently

Retently is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It helps businesses understand customer sentiment, identify trends, and improve customer experience.

Get it now or view a comparison or learn more


Customer Satisfaction (CSAT) for Customer Service Representatives

8. TeamSupport

Build stronger customer relationships with TeamSupport. Learn how our customer software is built to improve B2B customer loyalty for your business.

Get it now or view a comparison or learn more


Data Storage and Backup for Customer Service Representatives

9. Quickbase

Quickbase, Inc., is a software company providing a low-code application development platforms.

Get it now or view a comparison or learn more


10. SugarCRM

Sugar helps business create customers for life with the world's most intelligent CRM platform. With SugarCRM, you let the platform do the work. Get a demo today!

Get it now or view a comparison or learn more


11. Typeform

Build beautiful, interactive forms — get more responses. No coding needed. Templates for quizzes, research, feedback, lead generation, and more. Sign up FREE.

Get it now or view a comparison or learn more


Customer Journey Mapping for Data Analysts

12. VWO

VWO is the market-leading A/B testing tool that fast-growing companies use for experimentation & conversion rate optimization.

Get it now or view a comparison or learn more


13. Satismeter

SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

Get it now or view a comparison or learn more


Customer Loyalty for Data Analysts

14. Wootric

Wootric helps companies measure and improve customer experience. It provides customer feedback surveys, NPS scores, and analytics to help businesses understand customer sentiment and take action to improve customer loyalty.

Get it now or view a comparison or learn more


Data Storage and Backup for Data Analysts

15. Informatica

As the industry leader in enterprise cloud data management, we’re prepared to help you intelligently lead—in any sector, category, or niche.

Get it now or view a comparison or learn more


16. MuleSoft

MuleSoft provides the easy-to-use tools you need to automate your way to higher productivity and lower costs. Equip any team to automate with clicks or code.

Get it now or view a comparison or learn more


17. SAP Data Services

Get it now or view a comparison or learn more


18. Commvault Data Protection

Commvault provides comprehensive data protection solutions to help organizations protect, access, and use their data. Solutions include backup & recovery, cloud storage, archiving, and more. Get the data protection you need to stay secure and compliant.

Get it now or view a comparison or learn more


19. Microsoft Azure Integration Services

Azure Integration Services provides a comprehensive set of cloud-based integration capabilities to connect apps, data, and devices. It helps you build secure, reliable, and scalable solutions to unlock data insights and drive business agility.

Get it now or view a comparison or learn more


20. Dell Boomi AtomSphere

Boomi AtomSphere is a cloud-based integration platform that enables businesses to quickly and easily connect applications, data, and devices. It helps organizations automate processes, reduce costs, and improve customer experience.

Get it now or view a comparison or learn more


21. Amazon Web Services

Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.

Get it now or view a comparison or learn more


22. Optimizely

Creating digital experiences that transform your company takes data-driven decisions, continued experimentation and constant invention.

Get it now or view a comparison or learn more


23. Alfresco

Alfresco Platform is an open, modern and secure system that intelligently activates process and content to accelerate the flow of business.

Get it now or view a comparison or learn more


Lead Management for Data Analysts

24. Marketo Engage

Marketo Engage has powerful marketing automation software that helps marketers master the art and science of digital marketing to engage customers and prospects.

Get it now or view a comparison or learn more


25. Pardot

Pardot is a B2B marketing automation platform that helps marketers create more leads, generate more pipeline, and empower sales to close more deals. It provides powerful tools to create, deploy, and manage online marketing campaigns.

Get it now or view a comparison or learn more


Customer Satisfaction (CSAT) for Marketing Professionals

26. ContentSquare

ContentSquare is a digital experience insights platform that helps businesses understand how customers interact with their digital products. It provides data-driven insights to optimize user experience, increase conversions, and maximize revenue.

Get it now or view a comparison or learn more


Data Storage and Backup for Marketing Professionals

27. Heap Analytics

Heap Analytics is a powerful analytics platform that helps you understand user behavior and optimize your product. It automatically captures every user interaction, so you can analyze user behavior without writing any code. Get insights into user engagement, retention, and conversion.

Get it now or view a comparison or learn more


28. Formstack

Capture data, generate documents, and collect signatures with easy-to-use workflow automation software. Learn how our workflow solutions can accelerate your digital work.

Get it now or view a comparison or learn more


29. Act-On

Act-On is a comprehensive campaign management platform that helps businesses create, manage, and measure campaigns across multiple channels. It provides tools to automate and optimize campaigns, track performance, and measure ROI.

Get it now or view a comparison or learn more


30. M-Files

M-Files offers an innovative metadata-driven document management platform. M-Files gives midsize and enterprise businesses a leading edge.

Get it now or view a comparison or learn more


31. OpenText

OpenText offers cloud-native solutions in an integrated and flexible Information Management platform to enable intelligent, connected and secure organizations.

Get it now or view a comparison or learn more


Lead Management for Marketing Professionals

32. SharpSpring

SharpSpring is a marketing automation platform that helps businesses increase leads, conversions, and ROI. It offers features like email marketing, lead scoring, and website tracking to help businesses reach their goals.

Get it now or view a comparison or learn more


33. Autopilot

Autopilot is a marketing automation platform that helps businesses create automated customer journeys. It enables users to create personalized customer experiences, automate marketing tasks, and measure the success of their campaigns.

Get it now or view a comparison or learn more


Customer Loyalty for Product Managers

34. Kissmetrics

Kissmetrics is a powerful analytics and marketing platform that helps businesses track, analyse, and optimise their customer journey.

Get it now or view a comparison or learn more


Data Storage and Backup for Sales Professionals

35. DocuSign

DocuSign ensures the security & mobility to digitally transform businesses. Sign docs for free.

Get it now or view a comparison or learn more


Customer Loyalty for Small Business Owners

36. Smile.io

Increase retention and boost customer engagement with an easy to use loyalty program built for small businesses!

Get it now or view a comparison or learn more


Data Storage and Backup for Small Business Owners

37. Hightail

Simple and secure file sharing with Hightail. Send large files, preview visual assets, collect precise feedback and keep creative projects moving in one easy and secure cloud-based software. Try Hightail for free.

Get it now or view a comparison or learn more


38. McAfee Total Protection

McAfee Total Protection defends against viruses, malware, ransomware, and other online threats. It also includes identity theft protection, password manager, and parental controls to keep your family safe online. Get the ultimate protection for your devices and data.

Get it now or view a comparison or learn more


39. Symantec Endpoint Protection

Symantec Endpoint Protection is an advanced security solution that provides comprehensive protection against malware, ransomware, and other threats. It uses advanced machine learning and artificial intelligence to detect and block threats, and provides real-time protection for your devices.

Get it now or view a comparison or learn more


40. Kaspersky Total Security

Kaspersky Total Security provides comprehensive protection for your devices, identity, and data. It includes antivirus, anti-ransomware, webcam protection, password manager, VPN, and more. Get the ultimate protection for your digital life.

Get it now or view a comparison or learn more


41. Acronis Cyber Protection

Acronis Cyber Protection is the world's most comprehensive cyber protection solution, providing data backup, disaster recovery, and secure file access for businesses of all sizes. It helps protect against ransomware, data loss, and other cyber threats.

Get it now or view a comparison or learn more


42. Veeam Data Protection

Veeam provides data protection solutions for businesses of all sizes. Our solutions are designed to protect data from loss, corruption, and ransomware, while providing fast, reliable backups and restores. We offer cloud, virtual, and physical data protection solutions to meet your needs.

Get it now or view a comparison or learn more


43. DocuWare Cloud

DocuWare Cloud is a cloud-based document management system that helps businesses securely store, manage, and share documents. It offers features such as automated workflows, document capture, and mobile access, allowing users to access documents from anywhere.

Get it now or view a comparison or learn more


Lead Management for Small Business Owners

44. Zoho CRM

Zoho CRM is an online Sales CRM software that manages your sales, marketing and support in one CRM platform. Rated The Best CRM System of 2022. Sign up for free.

Get it now or view a comparison or learn more


45. HubSpot

HubSpot’s free CRM powers your customer support, sales, and marketing with easy-to-use features like live chat, meeting scheduling, and email tracking.

Signup now or view a comparison or learn more


Other Customer Journey Mapping

46. NICE Satmetrix

With NICE Satmetrix holistic VOC solution drive dynamic omnichannel experiences with the most complete and unified platform on the market.

Get it now or view a comparison or learn more


Other Customer Loyalty

47. NICE Satmetrix

With NICE Satmetrix holistic VOC solution drive dynamic omnichannel experiences with the most complete and unified platform on the market.

Get it now or view a comparison or learn more


48. LoyaltyLion

LoyaltyLion is a comprehensive loyalty program designed to help ecommerce stores increase customer loyalty and engagement.

Get it now or view a comparison or learn more


49. Antavo

Antavo is a loyalty program solution for businesses that helps them to create and manage loyalty programs for their customers.

Get it now or view a comparison or learn more


50. LoyaltyPlant

LoyaltyPlant is a loyalty program solution for businesses that helps them to increase customer loyalty and engagement.

Get it now or view a comparison or learn more


Other Customer Satisfaction (CSAT)

51. Delighted

The fastest and easiest way to gather actionable customer, product, and employee feedback

Get now or view a comparison or learn more


52. AskNicely

AskNicely provides a platform for service businesses to empower their frontline teams, make every customer experience awesome, and accelerate growth.

Get it now or view a comparison or learn more


53. GetFeedback

The GetFeedback customer experience (CX) platform helps you understand why, so you can take action when it matters most.

Get it now or view a comparison or learn more


54. SurveyMonkey

Use SurveyMonkey to drive your business forward by using a free online survey tool to capture the voices and opinions of the people who matter most to you.

Get it now or view a comparison or learn more


55. NICE Satmetrix

With NICE Satmetrix holistic VOC solution drive dynamic omnichannel experiences with the most complete and unified platform on the market.

Get it now or view a comparison or learn more


Other Data Storage and Backup

56. MASV

MASV is the fastest and most reliable way for videographers and creators to transfer time critical files to clients. No limitations or plugins.

Try now or view a comparison or learn more


57. Airtable

Airtable is a low-code platform for building collaborative apps. Customize your workflow, collaborate, and achieve ambitious outcomes. Get started for free.

Get it now or view a comparison or learn more


58. WeTransfer

WeTransfer is the simplest way to send your files around the world. Share large files and photos. Transfer up to 2GB free.

Get it now or view a comparison or learn more


59. Box.com

Box is changing how you manage content across your business from simple file sharing to building custom apps.

Get it now or view a comparison or learn more


60. Dropbox.com

Dropbox helps you simplify your workflow. So you can spend more time in your flow.

Get it now or view a comparison or learn more


61. Appian

Appian is a comprehensive business process management (BPM) platform that helps organizations automate and optimize their processes.

Get it now or view a comparison or learn more


62. Talend

Talend Data Fabric offers a single suite of cloud apps for data integration and data integrity to help enterprises collect, govern, transform, and share data.

Get it now or view a comparison or learn more


63. Adeptia

Use Adeptia’s self-service integration solution to onboard faster, from months to minutes (80%), and provide delightful customer experiences.

Get it now or view a comparison or learn more


64. SnapLogic

SnapLogic's iPaaS platform empowers enterprises by automating application, data and cloud integration. Reach digital business transformation with SnapLogic.

Get it now or view a comparison or learn more


65. Microsoft OneDrive

Store photos and docs online. Access them from any PC, Mac or phone. Create and work together on Word, Excel or PowerPoint documents.

Get it now or view a comparison or learn more


66. Pluralsight

Pluralsight is an online learning platform that offers thousands of courses in software development, IT, creative skills, and more. Learn from industry experts and gain the skills you need to succeed.

Get it now or view a comparison or learn more


67. Webroot SecureAnywhere

Webroot SecureAnywhere provides complete protection from viruses, malware, and other online threats. It's fast, easy to use, and offers real-time protection for all your devices. Get the best security for your PC, Mac, and mobile devices.

Get it now or view a comparison or learn more


68. FraudLabs Pro

FraudLabs Pro provides sophisticated fraud detection solution helping merchants to prevent payment fraud and minimize chargeback & losses.

Get it now or view a comparison or learn more


69. NoFraud

NoFraud is the leader in eCommerce Fraud Prevention and Revenue Protection. We eliminate chargebacks while approving more orders. Speak with our fraud expert today.

Get it now or view a comparison or learn more


70. Google Cloud Platform

Meet your business challenges head on with cloud computing services from Google, including data management, hybrid & multi-cloud, and AI & ML.

Get it now or view a comparison or learn more


71. Autodesk

Autodesk is a global leader in design and make technology, with expertise across architecture, engineering, construction, design, manufacturing, and entertainment.

Get it now or view a comparison or learn more


72. FormAssembly

Build secure online forms with our online form builder. Send data to Salesforce and tools with our web to anything solution. No code needed.

Get it now or view a comparison or learn more


73. Formidable Forms

Formidable Forms is the best WordPress forms plugin. Over 300,000 professionals use our WordPress form builder to create contact forms, surveys, calculators, and other WP forms

Get it now or view a comparison or learn more


74. FormKeep

FormKeep is a simple, secure form service that helps you collect data from your website and send it to the tools you use. It's fast, reliable, and easy to set up.

Get it now or view a comparison or learn more


75. Clover Point of Sale

Clover is a POS system that helps businesses run more efficiently. It offers features like inventory tracking, employee management, and customer loyalty programs, all in one easy-to-use platform. Get the tools you need to succeed and grow your business.

Get it now or view a comparison or learn more


76. Qlik

Qlik is a data analytics platform that helps businesses make better decisions and drive growth. It provides powerful insights through data visualization, AI-driven recommendations, and automated insights. It helps organizations unlock the value of their data and make smarter decisions.

Get it now or view a comparison or learn more


77. DocuXplorer

Document management software—flexible to fit your needs. DocuXplorer ensures your team has fast and secure access to the files and information they need at any time from any place. Embrace a more productive, paperless office.

Get it now or view a comparison or learn more


Other Lead Management

78. Capsule

Build stronger customer relationships, make more sales and save time.

Get started or view a comparison or learn more


79. Antavo

Antavo is a loyalty program solution for businesses that helps them to create and manage loyalty programs for their customers.

Get it now or view a comparison or learn more


Upload file