The 124 best Kustomer alternatives

Below, we’ll look at the 124 best Kustomer alternatives.

To make it easier, we’ve grouped these alternatives into 21 categories with the most popular first:

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.


Customer Journey Mapping for Customer Service Representatives

1. Promoter.io

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2. Retently

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Customer Loyalty for Customer Service Representatives

3. Medallia

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4. Qualtrics

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5. Confirmit

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6. Kampyle

Kampyle is a customer feedback and analytics platform that helps businesses collect, analyze, and act on customer feedback.

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7. Mobivate

Mobivate is a leading global mobile messaging company, specializing in bulk SMS, mobile marketing, premium rate SMS, shortcodes and mobile billing services.

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Customer Satisfaction (CSAT) for Customer Service Representatives

8. TeamSupport

Build stronger customer relationships with TeamSupport. Learn how our customer software is built to improve B2B customer loyalty for your business.

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9. Feedier

Feedier is a customer feedback platform that helps businesses collect, analyze, and act on customer feedback. It provides customizable surveys, automated insights, and actionable reports to help businesses understand their customers better.

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Data Storage and Backup for Customer Service Representatives

10. Quickbase

Quickbase, Inc., is a software company providing a low-code application development platforms.

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11. SugarCRM

Sugar helps business create customers for life with the world's most intelligent CRM platform. With SugarCRM, you let the platform do the work. Get a demo today!

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12. Typeform

Build beautiful, interactive forms — get more responses. No coding needed. Templates for quizzes, research, feedback, lead generation, and more. Sign up FREE.

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Lead Management for Customer Service Representatives

13. LeadMaster

LeadMaster is a cloud-based CRM and lead management software that helps businesses manage leads, contacts, sales, marketing, customer service, and more. It offers features such as automated lead scoring, email marketing, and reporting. It helps businesses increase sales and improve customer relationships.

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Customer Journey Mapping for Data Analysts

14. VWO

VWO is the market-leading A/B testing tool that fast-growing companies use for experimentation & conversion rate optimization.

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15. AB Tasty

Revolutionize brand and product experiences with AB Tasty: AI-powered experimentation & personalization, feature management and product optimization.

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16. Satismeter

SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

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17. Wootric

Wootric helps companies measure and improve customer experience. It provides customer feedback surveys, NPS scores, and analytics to help businesses understand customer sentiment and take action to improve customer loyalty.

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18. LeadsRx

LeadsRx is a marketing attribution platform that helps businesses understand the ROI of their marketing efforts. It provides insights into customer journeys, tracks conversions, and optimizes campaigns for maximum ROI.

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Data Storage and Backup for Data Analysts

19. Informatica

As the industry leader in enterprise cloud data management, we’re prepared to help you intelligently lead—in any sector, category, or niche.

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20. MuleSoft

MuleSoft provides the easy-to-use tools you need to automate your way to higher productivity and lower costs. Equip any team to automate with clicks or code.

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21. Adeptia

Use Adeptia’s self-service integration solution to onboard faster, from months to minutes (80%), and provide delightful customer experiences.

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22. SAP Data Services

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23. Commvault Data Protection

Commvault provides comprehensive data protection solutions to help organizations protect, access, and use their data. Solutions include backup & recovery, cloud storage, archiving, and more. Get the data protection you need to stay secure and compliant.

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24. Microsoft Azure Integration Services

Azure Integration Services provides a comprehensive set of cloud-based integration capabilities to connect apps, data, and devices. It helps you build secure, reliable, and scalable solutions to unlock data insights and drive business agility.

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25. Dell Boomi AtomSphere

Boomi AtomSphere is a cloud-based integration platform that enables businesses to quickly and easily connect applications, data, and devices. It helps organizations automate processes, reduce costs, and improve customer experience.

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26. Amazon Web Services

Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.

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27. Optimizely

Creating digital experiences that transform your company takes data-driven decisions, continued experimentation and constant invention.

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28. Alfresco

Alfresco Platform is an open, modern and secure system that intelligently activates process and content to accelerate the flow of business.

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29. Data Ladder

Data Ladder offers an end-to-end data quality and matching engine to enhance the reliability and accuracy of enterprise data ecosystem without friction.

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30. InsideView

InsideView provides sales intelligence to help companies find and win more customers. It offers data on companies, contacts, industries, and news, as well as tools to build and target lists, track accounts, and engage with prospects.

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31. Tableau

Tableau is visual analytics software for business intelligence. See and understand any data with Tableau.

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32. Power BI

Turn data into opportunity with Microsoft Power BI data visualization tools. Drive better business decisions by analyzing your enterprise data for insights.

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33. Domo

With Domo, you can use data and insights delivered in data experiences to multiply your business impact and drive your business forward.

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Lead Management for Data Analysts

34. Marketo Engage

Marketo Engage has powerful marketing automation software that helps marketers master the art and science of digital marketing to engage customers and prospects.

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35. Pardot

Pardot is a B2B marketing automation platform that helps marketers create more leads, generate more pipeline, and empower sales to close more deals. It provides powerful tools to create, deploy, and manage online marketing campaigns.

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36. Lead Liaison

Lead Liaison provides marketing automation and lead management solutions including lead scoring, lead nurturing, lead distribution and lead tracking.

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37. LeadLander

LeadLander is a lead generation and tracking platform that helps businesses identify and capture leads from website visitors. It provides detailed analytics and insights to help businesses understand their website visitors and convert them into customers.

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Customer Satisfaction (CSAT) for Marketing Professionals

38. ContentSquare

ContentSquare is a digital experience insights platform that helps businesses understand how customers interact with their digital products. It provides data-driven insights to optimize user experience, increase conversions, and maximize revenue.

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39. Stamped

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Data Storage and Backup for Marketing Professionals

40. Heap Analytics

Heap Analytics is a powerful analytics platform that helps you understand user behavior and optimize your product. It automatically captures every user interaction, so you can analyze user behavior without writing any code. Get insights into user engagement, retention, and conversion.

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41. Formstack

Capture data, generate documents, and collect signatures with easy-to-use workflow automation software. Learn how our workflow solutions can accelerate your digital work.

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42. Act-On

Act-On is a comprehensive campaign management platform that helps businesses create, manage, and measure campaigns across multiple channels. It provides tools to automate and optimize campaigns, track performance, and measure ROI.

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43. M-Files

M-Files offers an innovative metadata-driven document management platform. M-Files gives midsize and enterprise businesses a leading edge.

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44. OpenText

OpenText offers cloud-native solutions in an integrated and flexible Information Management platform to enable intelligent, connected and secure organizations.

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45. ZoomInfo

ZoomInfo is a leading business intelligence platform, providing comprehensive profiles on over 100 million business people and companies. It helps sales and recruiting teams identify, connect, and engage with their target accounts.

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Lead Management for Marketing Professionals

46. Upflowy

Upflowy is a drag and drop tool to build and optimize web experiences.

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47. Close.com CRM

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48. SharpSpring

SharpSpring is a marketing automation platform that helps businesses increase leads, conversions, and ROI. It offers features like email marketing, lead scoring, and website tracking to help businesses reach their goals.

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49. Autopilot

Autopilot is a marketing automation platform that helps businesses create automated customer journeys. It enables users to create personalized customer experiences, automate marketing tasks, and measure the success of their campaigns.

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50. LeadSquared

Complete Marketing Automation and CRM software for businesses. Organize your lead capture, lead management, sales management & analytics in one platform.

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51. LeadsHook

Leadshook is a lead generation platform that helps businesses find and capture leads. It offers a suite of tools to help you create, manage, and optimize lead generation campaigns. It also provides analytics and insights to help you measure and improve your campaigns.

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52. Lead Forensics

Lead Forensics is the industry-leading solution in turning anonymous B2B website visitors into high-quality, actionable opportunities for your business.

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53. LeadFormix

LeadFormix is a marketing automation platform that helps businesses generate leads, track customer engagement, and measure ROI. It offers features such as lead scoring, email marketing, web analytics, and more.

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Customer Loyalty for Product Managers

54. Kissmetrics

Kissmetrics is a powerful analytics and marketing platform that helps businesses track, analyse, and optimise their customer journey.

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Data Storage and Backup for Sales Professionals

55. DocuSign

DocuSign ensures the security & mobility to digitally transform businesses. Sign docs for free.

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Customer Loyalty for Small Business Owners

56. Smile.io

Increase retention and boost customer engagement with an easy to use loyalty program built for small businesses!

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Data Storage and Backup for Small Business Owners

57. WeTransfer

WeTransfer is the simplest way to send your files around the world. Share large files and photos. Transfer up to 2GB free.

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58. Box.com

Box is changing how you manage content across your business from simple file sharing to building custom apps.

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59. Dropbox.com

Dropbox helps you simplify your workflow. So you can spend more time in your flow.

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60. Passpack

Passpack delivers a compelling value proposition for businesses as a platform-agnostic professional solution offering highly secure, organization-wide online password management.

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61. Microsoft OneDrive

Store photos and docs online. Access them from any PC, Mac or phone. Create and work together on Word, Excel or PowerPoint documents.

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62. Hightail

Simple and secure file sharing with Hightail. Send large files, preview visual assets, collect precise feedback and keep creative projects moving in one easy and secure cloud-based software. Try Hightail for free.

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63. Appian

Appian is a comprehensive business process management (BPM) platform that helps organizations automate and optimize their processes.

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64. McAfee Total Protection

McAfee Total Protection defends against viruses, malware, ransomware, and other online threats. It also includes identity theft protection, password manager, and parental controls to keep your family safe online. Get the ultimate protection for your devices and data.

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65. Symantec Endpoint Protection

Symantec Endpoint Protection is an advanced security solution that provides comprehensive protection against malware, ransomware, and other threats. It uses advanced machine learning and artificial intelligence to detect and block threats, and provides real-time protection for your devices.

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66. Kaspersky Total Security

Kaspersky Total Security provides comprehensive protection for your devices, identity, and data. It includes antivirus, anti-ransomware, webcam protection, password manager, VPN, and more. Get the ultimate protection for your digital life.

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67. Webroot SecureAnywhere

Webroot SecureAnywhere provides complete protection from viruses, malware, and other online threats. It's fast, easy to use, and offers real-time protection for all your devices. Get the best security for your PC, Mac, and mobile devices.

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68. Acronis Cyber Protection

Acronis Cyber Protection is the world's most comprehensive cyber protection solution, providing data backup, disaster recovery, and secure file access for businesses of all sizes. It helps protect against ransomware, data loss, and other cyber threats.

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69. Veeam Data Protection

Veeam provides data protection solutions for businesses of all sizes. Our solutions are designed to protect data from loss, corruption, and ransomware, while providing fast, reliable backups and restores. We offer cloud, virtual, and physical data protection solutions to meet your needs.

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70. Google Cloud Platform

Meet your business challenges head on with cloud computing services from Google, including data management, hybrid & multi-cloud, and AI & ML.

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71. Clover Point of Sale

Clover is a POS system that helps businesses run more efficiently. It offers features like inventory tracking, employee management, and customer loyalty programs, all in one easy-to-use platform. Get the tools you need to succeed and grow your business.

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72. DocuWare Cloud

DocuWare Cloud is a cloud-based document management system that helps businesses securely store, manage, and share documents. It offers features such as automated workflows, document capture, and mobile access, allowing users to access documents from anywhere.

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73. Bravura Security

Bravura Security delivers the industry's only Identity, Privileged Access, Governance & Password Management solution & support services. Request a demo.

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74. OrderCup

OrderCup is an all-in-one ecommerce platform that helps small businesses manage orders, shipping, payments, and more. It offers features like automated order processing, shipping label printing, and integrated payments. It's easy to use and helps businesses save time and money.

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75. Shiply

As featured by the BBC, Sunday Times & Daily Telegraph. Hassle free courier services with Shiply. Save time and money when customer rated courier companies compete for your work.

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76. ContractWorks

Take control of your contracts with ContractWorks- the low-cost contract management system rated #1 in ease of use, support, and ease of setup.

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77. CobbleStone Systems

Cobblestone Systems is a software development company that specializes in creating custom software solutions for businesses. They provide services such as web and mobile app development, software integration, and cloud computing. Their team of experienced developers and designers work together to create innovative solutions that meet the needs of their clients.

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78. HelloSign

Dropbox Sign (formerly HelloSign) is the easiest way to send, receive and manage legally binding electronic signatures. Try it free!

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79. RightSignature

Rightsignature is an online platform that helps businesses and individuals securely sign documents online. It offers a secure, fast, and legally binding way to sign documents from any device.

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80. SecureSafe

SecureSafe is a secure online storage solution that helps you protect your data with military-grade encryption. It offers secure file sharing, password management, and two-factor authentication to keep your data safe.

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81. Tresorit

Share files securely with anyone using encrypted cloud storage. Get the highest standard of data security in the cloud.

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82. Sync

Secure file storage and collaboration that helps you stay safe, secure and connected in the cloud.

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83. pCloud

pCloud is the most secure encrypted cloud storage, where you can store your personal files or backup your PC or share your business documents with your team!

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84. Workbooks

Our powerful CRM platform is personalised and fine-tuned by our own experts precisely to your business goals. That way it lets you do...

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85. Forcepoint Security Solutions

Forcepoint Data Security helps organizations protect sensitive data from unauthorized access, malicious actors, and data loss. It provides visibility into data movement, usage, and storage, and offers advanced security controls to protect data in the cloud, on-premises, and in hybrid environments.

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86. Leadfeeder

LeadFeeder is a sales intelligence tool that shows you which companies visit your website and helps you turn anonymous website visitors into sales leads. Get insights on leads and start conversations with prospects.

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87. Conga

Conga delivers the world's most scalable revenue lifecycle management solution. Crush complexity. Deliver Certainty.

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88. NortonLifeLock

Secure your digital life with NortonLifeLock™ - the world leader in digital safety & security products.

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89. SurveyGizmo

SurveyGizmo helps you create online surveys, collect data, and analyze results quickly and easily, so you can make better decisions faster.

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90. eFileCabinet

EfileCabinet is the most secure, efficient, and affordable document management solution for businesses of all sizes.

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Lead Management for Small Business Owners

91. Zoho CRM

Zoho CRM is an online Sales CRM software that manages your sales, marketing and support in one CRM platform. Rated The Best CRM System of 2022. Sign up for free.

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92. HubSpot

HubSpot’s free CRM powers your customer support, sales, and marketing with easy-to-use features like live chat, meeting scheduling, and email tracking.

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Other Customer Journey Mapping

93. NICE Satmetrix

With NICE Satmetrix holistic VOC solution drive dynamic omnichannel experiences with the most complete and unified platform on the market.

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Other Customer Loyalty

94. NICE Satmetrix

With NICE Satmetrix holistic VOC solution drive dynamic omnichannel experiences with the most complete and unified platform on the market.

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95. LoyaltyLion

LoyaltyLion is a comprehensive loyalty program designed to help ecommerce stores increase customer loyalty and engagement.

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96. Antavo

Antavo is a loyalty program solution for businesses that helps them to create and manage loyalty programs for their customers.

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97. LoyaltyPlant

LoyaltyPlant is a loyalty program solution for businesses that helps them to increase customer loyalty and engagement.

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Other Customer Satisfaction (CSAT)

98. Delighted

The fastest and easiest way to gather actionable customer, product, and employee feedback

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99. AskNicely

AskNicely provides a platform for service businesses to empower their frontline teams, make every customer experience awesome, and accelerate growth.

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100. GetFeedback

The GetFeedback customer experience (CX) platform helps you understand why, so you can take action when it matters most.

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101. SurveyMonkey

Use SurveyMonkey to drive your business forward by using a free online survey tool to capture the voices and opinions of the people who matter most to you.

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102. NICE Satmetrix

With NICE Satmetrix holistic VOC solution drive dynamic omnichannel experiences with the most complete and unified platform on the market.

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Other Data Storage and Backup

103. MASV

MASV is the fastest and most reliable way for videographers and creators to transfer time critical files to clients. No limitations or plugins.

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104. Airtable

Airtable is a low-code platform for building collaborative apps. Customize your workflow, collaborate, and achieve ambitious outcomes. Get started for free.

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105. Talend

Talend Data Fabric offers a single suite of cloud apps for data integration and data integrity to help enterprises collect, govern, transform, and share data.

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106. SnapLogic

SnapLogic's iPaaS platform empowers enterprises by automating application, data and cloud integration. Reach digital business transformation with SnapLogic.

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107. Pluralsight

Pluralsight is an online learning platform that offers thousands of courses in software development, IT, creative skills, and more. Learn from industry experts and gain the skills you need to succeed.

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108. FraudLabs Pro

FraudLabs Pro provides sophisticated fraud detection solution helping merchants to prevent payment fraud and minimize chargeback & losses.

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109. NoFraud

NoFraud is the leader in eCommerce Fraud Prevention and Revenue Protection. We eliminate chargebacks while approving more orders. Speak with our fraud expert today.

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110. Autodesk

Autodesk is a global leader in design and make technology, with expertise across architecture, engineering, construction, design, manufacturing, and entertainment.

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111. FormAssembly

Build secure online forms with our online form builder. Send data to Salesforce and tools with our web to anything solution. No code needed.

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112. Formidable Forms

Formidable Forms is the best WordPress forms plugin. Over 300,000 professionals use our WordPress form builder to create contact forms, surveys, calculators, and other WP forms

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113. FormKeep

FormKeep is a simple, secure form service that helps you collect data from your website and send it to the tools you use. It's fast, reliable, and easy to set up.

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114. DocuXplorer

Document management software—flexible to fit your needs. DocuXplorer ensures your team has fast and secure access to the files and information they need at any time from any place. Embrace a more productive, paperless office.

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115. Qlik

Qlik is a data analytics platform that helps businesses make better decisions and drive growth. It provides powerful insights through data visualization, AI-driven recommendations, and automated insights. It helps organizations unlock the value of their data and make smarter decisions.

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116. OrderWise

OrderWise is an all-in-one business management software that helps companies streamline operations, increase efficiency, and improve customer service. It offers features such as inventory management, order processing, CRM, eCommerce, and more.

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117. SellerActive

SellerActive is the best multichannel e-commerce management tool on the market. Automate, optimize and expand your business!

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118. K2 Process Automation

K2 provides process automation solutions to help businesses streamline their operations. Automate manual processes, reduce errors, and increase efficiency with K2's easy-to-use tools. Get more done with less effort and time.

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119. SolidWorks

Solidworks is a 3D CAD software used to design, simulate, and analyze products. It helps engineers and designers create better products faster, with powerful tools for 3D modeling, simulation, and collaboration.

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120. SpendHQ

SpendHQ is a spend analysis sofware that provides rapid, accurate and detailed visibility into enterprise spend data built for procurement, by procurement.

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Other Lead Management

121. Freshsales

Personalize engagement, shorten your sales cycle, and grow your business with Freshsales.

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122. Capsule

Build stronger customer relationships, make more sales and save time.

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123. Antavo

Antavo is a loyalty program solution for businesses that helps them to create and manage loyalty programs for their customers.

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124. LeadsBridge

LeadsBridge bridges the gaps of your Marketing & Advertising tools thanks to over +370 integrations with CRMs/Email Software.

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